Grand Residences Riviera Cancun, a Registry Collection Hotel - All Inclusive
*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
All-inclusive Details
This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
- All buffet and à la carte meals, snacks, and beverages included
- 24-hour room service (limited menu)
- In-room minibar (all beverages included)
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
Water activities
- Snorkeling
Land activities
- Fitness facilities
- Tennis
- Volleyball
Lessons/classes/games
- Water fitness
Entertainment
- Onsite entertainment and activities
Not included
- Golf green fees
- Use of golf cart
- Miniature golf
- Motorized water sports
- Snorkeling excursions
- Tennis lessons
- Surcharge for premium food items
- Childcare
- Spa/beauty facilities and services
- Activities and services offered by independent operators
- Offsite tours
- Transportation to offsite activities
- 24-hour room service
- Buffet-style meals included
- A la carte dining included
- Fitness facilities included
- Tennis included
- Water fitness classes/lessons included
- Volleyball included
- Childcare not included
- Snorkeling excursions not included
- Limited meals offered through room service
- Motorized water sports not included
- All available beverages included
- Golf green fees not included
- Use of golf cart not included
- Spa/beauty facilities and services not included
- Activities/services from independent operators not included
- Transportation to offsite activities not included
- Offsite tours not included
- Miniature golf not included
- Tennis lessons not included
- Onsite entertainment and activities included
- Gratuities included
- Additional gratuities accepted
- All meals included
- Surcharge for premium food items
- Minibar (all beverages included)
- All non-motorized water sports included
- All land sports and fitness activities and facilities are included
- Snorkeling included
Property Features
Grand Residences Riviera Cancun - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Grand Residences Riviera Cancun - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.
Dining is available at one of the resort's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 bars/lounges, a beach bar, and a poolside bar. A computer station is located on site and wireless Internet access is complimentary. This all-inclusive resort also offers a children's pool, outdoor tennis courts, and a 24-hour health club. Limited complimentary onsite parking is available on a first-come, first-served basis.
Grand Residences Riviera Cancun - All Inclusive has designated areas for smoking.
- Number of outdoor pools - 2
- Number of spa tubs - 1
- Elevator
- Locally-owned & organized tours & activities
- Fitness facilities
- Showcase for local artists
- Free airport transportation
- Guest education on local ecosystems and culture
- 24-hour front desk
- Energy-saving features in guest rooms
- Business center
- Comprehensive food waste policy
- Porter/bellhop
- Vegan menu options available
- Express check-out
- Vegetarian menu options available
- Free self parking
- Dry cleaning/laundry service
- Computer station
- Water-efficient showers only
- Water-efficient toilets only
- Conference space size (meters) - 140
- Number of meeting rooms - 1
- Terrace
- Luggage storage
- Bicycle parking available
- Hair salon
- ATM/banking
- Concierge services
- Gift shops or newsstand
- Conference center
- Snack bar/deli
- Designated smoking areas
- Pool umbrellas
- Outdoor tennis courts - 2
- Parking (limited spaces)
- Total number of rooms - 144
- Number of floors - 5
- Number of buildings/towers - 7
- 24-hour health club
- Barbecue grill(s)
- Couples/private dining
- Coffee/tea in common areas
- Number of bars/lounges - 2
- Number of poolside bars - 1
- Full-service spa
- Number of beach bars - 1
- Number of swim-up bars - 1
- Beach umbrellas
- Conference space
- Spa treatment room(s)
- Grocery/convenience store
- Tours/ticket assistance
- Year Built - 2013
- Beach sun loungers
- Free WiFi
- Pool sun loungers
- Babysitting or childcare (surcharge)
- Number of coffee shops/cafes - 1
- Children's pool
- Safe-deposit box at front desk
- Spa services on site
- Number of restaurants - 3
- 24-hour business center
- Conference space size (feet) - 1507
- Laundry facilities
- Beach towels
- 24-hour fitness facilities
- Wedding services
- Garden
- Multilingual staff
Family Friendly Amenities
- Family property
- Number of outdoor pools - 2
- Children's pool
- Free WiFi
- Soundproofed rooms
- Outdoor tennis courts - 2
- Grocery/convenience store
- Snack bar/deli
- Laundry facilities
- Babysitting or childcare (surcharge)
- Playground on site
- Microwave
- Free cribs/infant beds
- DVD player
Room Amenities
Grand Residences Riviera Cancun - All Inclusive offers 144 accommodations with iPod docking stations and DVD players. Beds feature premium bedding. A pillow menu is available. 47-inch LED televisions come with premium cable channels and pay movies. Microwaves, espresso makers, and free minibar items are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.
- Television
- Daily housekeeping
- Phone
- Free local calls
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Ceiling fan
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Desk
- In-room climate control (air conditioning)
- Premium bedding
- Pay movies
- Soundproofed rooms
- Turndown service
- Free bottled water
- Microwave
- Cookware, dishware, and utensils
- Premium TV channels
- DVD player
- Blackout drapes/curtains
- Slippers
- Separate bathtub and shower
- Cable TV service
- Free WiFi
- Pillow menu
- TV size: 47
- TV size measurement: inch
- iPod docking station
- Connecting/adjoining rooms available
- Free cribs/infant beds
- Minibar (stocked, free items)
- LED TV
- Towels provided
- Bedsheets provided
- Toaster
- Number of bathrooms - 1
- Champagne service
- Soap
- Shampoo
- Toilet paper
- Laptop-friendly workspace
- LED light bulbs
- Wheelchair-accessible bathroom vanity
- Grab bar - in bathtub
- Grab bar - in shower
- Accessible bathtub
- Visual fire alarm
- Lever door handles
- Wardrobe or closet
- Toothbrush and toothpaste available
- Desk chair
- Energy-saving features in guest rooms
Parking
Free self parking , Parking (limited spaces)
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
El Faro Grill - This beachfront restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Lobby Cafe and Bar - This lobby lounge overlooks the garden. Open daily.
Heaven Beach Bar - This beach bar serves lunch only. Open daily.
Pool Bar - This bar is located by the pool. Open daily.
Flor de Canela - This restaurant specializes in Mexican cuisine. Open daily.
24-hour room service is available.
Spa Services
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Massages are available on the beach and in the spa; other services include hot stone massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy.
- Hot stone massage
- Number of treatment rooms 2
- Massages on beach
- Manicures and pedicures
- Body treatments
- Facial treatments
- Aromatherapy treatments
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Handrails in stairways
- Wheelchairs available on site
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible public washroom
- Wheelchair accessible parking
- Wheelchair-accessible concierge desk
- In-room accessibility (in select rooms)
- Wheelchair-accessible registration desk
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible meeting spaces/business center
Nearby Activities
2 outdoor tennis courts, a 24-hour health club, and complimentary bicycles are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Playground on site
- Free bicycles on site
- Ecotours nearby
- Fitness classes on site
- Yoga classes/instruction on site
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property:
- Deposit: USD 200.00 per night
- A tax is imposed by the city: USD 1.65 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time ends at midnight
Check-in time starts at 4:00 PM
Minimum check-in age is: 25
Check-out
Check-out time is 11 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 48 hours between bookings. On-site PCR COVID-19 testing is available for a USD 70 fee, and antigen/rapid COVID-19 testing is available for a USD 18 fee; reservations are required for on-site testing. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Grey water recycling system
Humane animal treatment
Comprehensive recycling policy
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Security system
Debit cards not accepted
Property follows sanitization practices of Safe Travels (WTTC - Global)
Staffed front desk
Onsite COVID-19 testing (PCR) is available
Onsite COVID-19 testing (Antigen) is available
Smoke detector
Reservations are required for onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is not sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Masks are compulsory at the property
Contactless food service / room service is available
Reservation might be required for some facilities onsite
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Gloves are available to guests
Food service has been amended for enhanced safety
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is available
No rollaway/extra beds available
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
Guests will receive an email with special check-in instructions
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Service animals not allowed
Individually-wrapped food options are available for breakfast
Gap period enforced between guest stays - 48 hours
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Free cribs (infant beds)!
Pet Policy
- No pets or service animals allowed
We should mention
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
This property advises that enhanced cleaning and guest safety measures are currently in place.
The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.
Contactless check-in and contactless check-out are available.
Enhanced food service safety measures are in place.
Individually-wrapped food options are available for breakfast.
Each guestroom is kept vacant for a minimum of 48 hours between bookings.
On-site PCR COVID-19 testing is available for a USD 70 fee, and antigen/rapid COVID-19 testing is available for a USD 18 fee; reservations are required for on-site testing.
This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).
This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Hotel Names
- Grand Residences All Inclusive Puerto Morelos
- Grand Residences All Inclusive
- Grand Residences Puerto Morelos
- Grand Residences All Inclusive All-inclusive property
- Resinces Inclusive inclusive
- Grand Residences All Inclusive
- Grand Residences Riviera Cancun a Registry Collection Hotel
Hotel Reviews
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