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Bommelskous Vacation Packages

The hotel smells bad so the staff constantly sprays this air freshener around that smells like bug spray..the towels r frayed and have holes in them..my single room was very small and so was the shower..there is a big hole by the front steps that is dangerous..8 steps to get into the hotel..the breakfast was OK.

When we arrived, there was a light out in our room. It was fixed the next day but I really could have used it at night as it was the hallway light in front of the closet. The guest services person took an order for room service for the second morning as we had to leave before the breakfast opened. Instead of a blueberry muffin, I received blueberry pancakes. Instead of a small mango/yogurt parfait, I received a dish of some kind of yogurt and a dish of mangos. Needless to say, I did not eat breakfast. The best thing about the hotel was the location. We have stayed in and loved other Mandarin Orientals. This was not up to their standards.

Nice place to stay. Convenient location.

It took quite a while to finally get the circuit breaker fixed for our room. My husband says you should create a map of circuit breakers because they are scattered all over the hotel & in fact ours was in a locked closet in our room so that’s what caused the delay with getting it fixed. I certainly didn’t mean a 1 star rating. That was a mistake. I’m not sure how that happened. I give a 4 star rating. And other than this delayed response to getting out circuits fixed I give a high rating for the staff. Comfortable mattress. Full wall of windows. Beautiful full length velvet grey drapes, spacious room. Pretty breakfast room. A month later we are missing you all from California!

Location good Personnel Helpful Too old and tight