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Great hosts! We arrived off season and on a Monday - the day the Pyrenees go on a diet! No restaurants in the town were open on arrival! Even a reservation for Tuesday was a challenge, but the hosts stepped up and found us a nice restaurant in the neighboring town. Perfect base to see three legendary places in the French Pyrenees

The first thing I have to mention is the excellent staff. Every one of them was polite, attentive and helpful and communicated well in spite of the language barrier. I didn’t speak a word of French but they did their best to communicate in English and they did a great job. Garden and City has lots of common spaces to hang around after a hard day of hiking. Most lodgings in Cauterets do not have common spaces. Rooms were clean, beds were comfy. There is an in-house laundromat. Located in the center of town. Pricing was reasonable. I would highly recommend this place.

We were in Toulouse during the dreaded 2 week canicule. The hotel was cool and clean and staff were helpful, letting us park next to the hotel in the pedestrian zone to unload and load our luggage. In the heat, walking 10 minutes to the parking lot would have been a challenge with all our luggage. It is in an interesting part of the city, but sadly it was too hot to explore. There is an elevator and breakfast was good.

Location propre situation géographique bien petit bémol canapé peu confortable et attention wc et SB, chambre a l étage aussi le domaine se trouve en hauteur pour ceux qui voudraient faire des allers retours à pieds au village et qui ont des difficultés de marche y penser

The hotel staff were all very friendly, helpful and professional! The cleanliness of the room was impeccable. The room was quiet - no airport noise. Air conditioning was adequate. The location was close to the airport as well as a large, modern shopping mall, with E. Leclerc being the largest store. The mall also has a food court, with a nice variety of options. It is about a 10 min walk from the hotel. The shuttle to the airport is provided free by the hotel and is very punctual. The downside is that the bed was as hard as a rock - no soft mattress topper - and the 2 pillows were equally terrible. The ‘firm’ pillow was flat and hard. The ‘softer’ pillow was lumpy and unusable. We did not have a good night’s sleep - which is one of the main purposes of a hotel! This was our first stay at one of the Holiday Inn hotels and we were impressed by the cleanliness and the friendly staff, but at the same time disappointed by the bad quality of the sleep, due to the hard bed.

Great location, very helpful staff.