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Found bed bugs in the room and staff had not helped at all. Alternative room provided did not have enough beds and I had to sleep on the floor. After all I have been charged normally. Overall the dirtiest and unfair hotel I have ever been.

Very clean, warm and welcoming staff, good breakfast, functional air conditioning.

Everything about this hotel was amazing! The staff were polite and super helpful, with great communication throughout our stay. The rooms were thoroughly cleaned every day, and the breakfast was delicious. The air conditioning in the room was also a great escape from the 36-degree Rome heat! Perfect stay!

We enjoyed a wonderful stay at Parco Dei Principi, celebrating our Silver Wedding. Staff were without exception lovely, and the large, well-appointed and comfortable room was very good value. We greatly appreciated having a spa, gym and two pools to choose from. On the minus side were a couple of small things: a leak from upstairs into the bathroom which we reported to staff for fixing, and an ill-fitting bathroom door. The new restaurant was expensive (as one would expect in a 5-star hotel), but the menu didn't appeal to us and we didn't try it. But overall we'd thoroughly recommend this hotel.

We arrived at the hotel very early as we had an early morning flight. We asked if we could leave our luggage at the hotel so we could explore Rome until check-in. Monica kindly arranged an early check-in for us at around 10:30 am, which made our day so much easier and allowed us to make the most of our time in Rome. Thank you so much, Monica! We’re really happy we chose Grand Hotel Olympic for our stay in Rome. ❤️🇮🇹