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Check-in was prompt, friendly and professional in the best German tradition. The parked, and our bags were taken to our room right away. Received a Suditrol pass, allowed free access to local trams and public transport as well as valuable information about local activities. The lobby is not grand - two chairs, a stool, some water and a dog water station. But do not be misled, as this is a five-star offering in terms of room and service. The two elevators are fast. Parkade access is well lit and spotless. You must research the hotel access. It is accessed from the parkade (the hotel is atop a large mall complex). Enter the parkade and follow the signs to the hotel. The 6th-floor bar/restaurant shines brightest. Excellent views. Breakfast on par with Sofitel and Fairmont levels. Service staff were great, with special mention to Khalil, who endorsed a fantastic day outing! The Japanese dinner and lounge menu is very good. Bar is good but does not offer a classic vesper martini :) The room was large with a balcony. Enough room to hang clothes and place four suitcases. Shower temperature is constant with good pressure. Toilet in a separate room from the shower. Decent space above and below the counter for items. Bed very comfy with extra pillows and enough room for personal items on side tables. Electrical receptacles are well placed for recharging (wish every hotel did this). Check out the spa/gym/sauna and relaxation room! Beautifiul!

I absolutley loved my stay at the castel. I was without my husband and felt safe and enjoyed the little piece of heaven away from the old city. Very walkable to downtown and close to the running trail by the water. Also, easy to walk to the cable cars to teka you up the mouontain to Renon. Highly recommend!

The location of the hotel is excelent. I had booked 2 tooms. A Junior Suite with Lake view 269sq/ft and a Superior double with Terrace at 179sq/ft. However the 179sq/ft Superior double room was much better for the value because the size difference is the square footage of the terraces. Actually the standard rooms have a better location in the hotel for lake view. The rooms are spacious and the double beds are large almost like queen and 2 people can sleep comfortably in them. However the property is old and not upkept.

No mirror in the room. No mini bar. Water will be charged. No coffee machine. Looks like they are still working on the property. Pros: if breakfast is good if included.

Un lieu magique, historique très proche de Vicenza mais déjà à la campagne. Hôtel somptueux, nous y reviendrons bien y passer une semaine au calme et profiter de cette région riche en art, architecture, histoire, et si accueillante.

Best hotel in Verona and feels like a home away from home. Staff are the absolute best. Rooms are comfortable, classy, and spacious. Breakfast is delicious. Location cannot be beat. The hotel is also beautiful, a work of art.