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Rheinau Vacation Packages

Clean room, friendly staff, great breakfast! The views of the lake from the room were superb. Just a heads-up to anyone picky about AC, there is none. There was a fan in our room and with the windows open, the warmth was manageable.

One of the nicest hotels I’ve stayed at, the attention to detail on the rooms is insane. Staff extremely friendly and helpful. Just has a weak AC but I’ll blame that on the Europe heatwave

The best part of this hotel is the breakfast! Really, really amazing! The rest was not good. The location is central and close to many things, but the road outside the building is super noisy. We did not have a window in our room - it was a door to a shared balcony, and it was very weird hearing other guests hang out there. Since there was no AC and it was super hot, we had to sleep with a slightly open balcony door and a window to get some air but it was super noisy and we did not get good sleep at all. It honestly felt like a student dorm with this sharing style. We paid appx.750usd per night, which is extremely overpriced for what we were getting. If I were to come back to Lucerne, I would try to stay at a hotel with a lake view for a more peaceful sleep. All in all, i believe there are better hotels in Lucerne than this one.

Walking distance to the train station in a good location. We had a lovely stay in this hotel in the middle of the summer HEAT WAVE of '26. We had an air-conditioning unit placed in our room which piped out to the window cooling us off every evening (35+C!). The room was clean and spacious and perfectly suited for the 3 of us. It was incredibly helpful that the Lobby keeps complimentary cold fresh water bottles & popsicles in a special fridge (24x7). The breakfast was very good & staff was lovely. Fresh pastries & breads, eggs to order, fruit, yogurts, cold cuts, smoked salmon, cheeses, vegetables, excellent coffee, etc. They even had champagne if you wanted to make mimosas. The front desk staff was kind & attentive and the cleaning staff were very on top of the mess we left on a daily basis. The best part was the fully stocked 100% complimentary mini fridge in our room: 2 large Wies Beers, 1 small bottle of wine spritz, 1 coke & 1 coke zero, fruit juices and waters. No charge! Wow! Very much appreciated and great value for Zurich! We would surely stay again and will refer to our friends. Thank you, C. Green

It was a great location with a wonderful staff and marvelous breakfast

Horrible experience is the best I can describe

The room was very clean and stylish. The staff was helpful and courteous except for one issue. The air conditioning unit only room barely functioned so it was super hot. I asked for another room they told me a had one of the only rooms with air conditioning. The unit was old and barely worked at all. I was on the 6th floor and it was very hot. Other than this my stay was fine. The unit should be repaired or replaced.

Check in was easy, room was ready a little early.