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We opted for a premier king room. The view was exceptional. The staff was so helpful, kind, and accommodating. We will definitely be back!

Ideal location to stay to explore The City

Overall, facilities, views, welcome, and even the pillows on the bed - wonderful! The issue was the mattress. Hard as a rock. I have a firm mattress at home. The mattress that tortured me all night was not firm. I was scouting the resort for a family trip - but wouldn’t put anyone through the sleepless night. I was up and out as early as I could be. I did speak to front desk and even left a message for head of housekeeping, and no response to apologize for the mattress that desperately needs replacement. Gosh, my joints spoke to me for days after.

Great place to stay. Pool is fantastic and rooms are very well appointed. Stayed here several times as it is the best place to stay in the area.

New property and well kept. The location is great. I was able to use a bike in the morning and explore Healdsburg. The pool was great and fairly quiet. Loved that as adults we could use the hot tub later at night after hours. We brought our dog and they gave us dog bowls, poop bags, treats, and even asked if we needed a dog bed. Our dog loved his stay too! The hotel greeting is amazing. They greet you with a bite from the chef and offer a complementary glass of wine. The staff also offered local recommendations and were kind. We booked a dinner with the restaurant and the food was good but the attention to detail was off - had to send a steak back which took long and we couldn’t enjoy our meal together as a couple.

Great place with cool bar at the top

This resort arguably has one of the most spectacular views in Carmel. Unfortunately, our room had a very limited view, which was a huge disappointment. The room was not ready at 4:00 pm and we had to wait until nearly 6:00 to get into the room, however they were able to reverse the resort fee which was appreciated. The other issue was that the room reeked of smoke, so bad we could hardly breathe. Probably because the real wood fireplace had been used before us, but leaving behind the smoke is unacceptable. Other than this issue, the room was clean and quite large.

Had a Sister's Trip for my sisters 65th. It was so relaxing and the staff was amazing - Detra, Jose, Vicky, Sean were amazing. Leah was a great massage therapist. Was such a great vibe. parked the car and never had to use it until we left. food was excellent at House of Better. fish tacos were great. loved all the amenities. We will return again.....