"This is the way a hotel *should* be run."
Everything I experienced suggests that this hotel works on the principle of creating the best experience for the customer, and there was nothing suggested that it was a money-making venture. Furnishings are intelligently chosen and thoughtfully placed - comfortable couches in the lobby, papers and magazines to read, a shoe shine machine, spare umbrellas; bottles of water are laid on - free for the taking; coffee machine in the foyer for coffee at any time; good local wines, cheeses, charcuterie and breads were laid out for customers to indulge in from 6-8pm every night, with tables in front of the hotel to sit and watch people. Breakfast was very satisfying - fresh fruit salad, whole apples, juices, ham, emmenthal and Port Salut, baguette, croissants and pain au chocolat, wholemeal bread for toasting, good coffee/tea/chocolate/milk machine, cornflakes, muesli, various dried fruit, nuts, jams and honey, plain yoghurt.
The hotel is right in the middle of town, barely a short block and a half from metro station and bus stops, so very easy to get out to shops or sightseeing then come back and drop gear you don't want to lug around any more, and go out again. My single room on the third floor was dark, and had no view (just the concrete building about 12 ft away). Apparently all single rooms are the same (one above the other) - possibly the higher ones have more light. Nevertheless, everything else in the hotel is so thoughtfully organized that the room's darkness was trivial.
Traveller from Amherst, NY