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Le Phenix Hotel

4.0 star property

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Exterior
Deluxe Room, River View | 1 bedroom, premium bedding, Select Comfort beds, in-room safe
Deluxe Room, River View | 1 bedroom, premium bedding, Select Comfort beds, in-room safe
Restaurant
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Pet friendly
  • Laundry
$144
includes taxes & fees
Nov 9 - Nov 10

Explore the area

View in a map
7 Quai De Bondy, Lyon, Rhone, 69005
  • Place, Place des Terreaux
    ‪6 min walk‬
  • Place, Hôtel de Ville de Lyon
    ‪8 min walk‬
  • Place, Bellecour Square
    ‪14 min walk‬
  • Airport, Lyon (LYS-Saint-Exupery)
    ‪30 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | 1 bedroom, premium bedding, Select Comfort beds, in-room safe

Classic Double Room, 1 Double Bed

8.8 out of 10
Excellent
(27 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | 1 bedroom, premium bedding, Select Comfort beds, in-room safe

Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Basic Single Room, 1 Twin Bed

Basic Single Room, 1 Twin Bed | 1 bedroom, premium bedding, Select Comfort beds, in-room safe

Basic Single Room, 1 Twin Bed

9.0 out of 10
Wonderful
(13 reviews)
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room, River View

Deluxe Room, River View | 1 bedroom, premium bedding, Select Comfort beds, in-room safe

Deluxe Room, River View

9.6 out of 10
Exceptional
(15 reviews)
  • 269 sq ft
  • River view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | 1 bedroom, premium bedding, Select Comfort beds, in-room safe

Superior Double or Twin Room

9.6 out of 10
Exceptional
(15 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About this property

Le Phenix Hotel

4-star hotel in Lyon City Centre
A bar/lounge, a 24-hour business center, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and a business center are onsite.
Le Phenix Hotel offers 36 accommodations with safes and complimentary newspapers. Each accommodation is individually furnished and decorated. Select Comfort beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

This Lyon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center and a meeting room.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 1292 square feet (120 square meters) include conference space. This Art Deco hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Parking is available onsite for a surcharge. A total renovation of this property was completed in July 2022.

Le Phenix Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 50 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 19 for adults and EUR 9.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Piano
  • TV in common areas

Family friendly

  • Children's toys
  • High chair
  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,292 square feet of conference space
  • 24-hour business center
  • Meeting room

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1900
  • Renovated entire property - July 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20 per night
Cribs (infant beds) are available for EUR 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 9.50 for children
  • Self parking fee: EUR 50 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per day
  • Rollaway bed fee: EUR 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Le Phenix
Le Phenix Hotel
Le Phenix Hotel Lyon
Le Phenix Lyon
Phenix Hotel Lyon
Hotel Le Phenix
Phenix Lyon
Le Phenix Hotel Lyon
Le Phenix Hotel Hotel
Le Phenix Hotel Hotel Lyon

Le Phenix Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 626 out of 1006 reviews
Rating 8 - Good. 296 out of 1006 reviews
Rating 6 - Okay. 51 out of 1006 reviews
Rating 4 - Poor. 25 out of 1006 reviews
Rating 2 - Terrible. 8 out of 1006 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Piyali

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All excelent
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and walkable
Stayed 2 nights in Jul 2025

10/10 Excellent

Sharanya

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and lovely facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Joo Hiuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the Service at the hotel-as we were waiting for our taxi,the receptionist brought my wife and I a coffee. Loved the food at Bistro Bondy which is closed to the hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Aleksander, Ruislip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in an ideal location near to old town
Stayed 3 nights in Jun 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Stylish, Clean, welcoming and friendly , helpful staff. Well located for short walks to restaurants bakeries, museums
Stayed 2 nights in Jul 2025

10/10 Excellent

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel & location 👌
Stayed 1 night in Jul 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

SHEILA

Great staff!
Stayed 1 night in Jul 2025

6/10 Okay

Elizabeth

Liked: Cleanliness
Disliked: Room comfort

Disappointing

Very basic room no mini bar or coffee/tea facilities had to get water carafe from bar. Bathroom had shower in bath no shower curtain jacuzzi bath didn’t work. Constant buzzer noise somewhere in corridor. Reception staff were very nice but wouldn’t stay here again
Stayed 3 nights in Jul 2025

6/10 Okay

Stephen

Liked: Staff & service
The staff were vey helpful and the breakfast area and lobby are pleasant, but the two rooms we booked were disappointing. We changed one because of the smell.
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If visiting Old Lyon. Staying at this property will enhance the experience.
Stayed 1 night in Jul 2025

10/10 Excellent

Stephen, Epsom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Victoria

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Le Phenix Hotel was conveniently located within walking distance of the old town area of Lyon. Staff were friendly. The room was clean but the bathroom had a slightly awkward design. We upgraded to a river view room and it did have a view, but the windows were quite high and to be able to see the river you had to stand and peer out. I would probably stay at Le Phenix again but would opt for a lesser priced room as the river view wasn’t worth the extra expense.
Stayed 1 night in Jun 2025

10/10 Excellent

Melinda, Los angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel so much I booked 2 more nights. The woman who works at night at the front desk is amazing.
Stayed 2 nights in Jul 2025

8/10 Good

Avril

Traveled with family
Liked: Cleanliness, amenities
The staff were very helpful our room was a little dated but the air on although noisy worked
Stayed 3 nights in Jul 2025

4/10 Poor

Camille

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Service was embarrassing. Writing this as a pretty experienced traveler, my husband and I were shocked at how bad the service was. Rude, condescending, and just honestly seemed to not care about anything we asked for/said. They had no bandaids lol. We couldn’t sit at our own hotel’s restaurant for lunch when we arrived because we had to make a reservation. Mind you, this is a no frills restaurant/cafe. The breakfast was at least decent. Good location. The people who worked at the hotel were the worst part. They look at you as if you’re stupid just for existing/being American. Maybe my husband and I look young but he’s a surgeon and I’m an attorney. Do not treat us like some idiot teenagers.
Stayed 4 nights in Jun 2025

8/10 Good

MARIO

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All good but too hot inside the property
Stayed 3 nights in Jun 2025

10/10 Excellent

Junqiu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. The front des
Stayed 1 night in Jun 2025

2/10 Terrible

Danny

Stayed 2 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Glad we stayed here

Spacious, quiet room with a beautiful river view. Friendly and helpful staff, good breakfast buffet, excellent location at the northern edge of Vieux Lyon.
Stayed 4 nights in Jun 2025

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Very nice. Clean. Great location.
Stayed 4 nights in Jun 2025