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The room was a good size with a decent size kitchenette. It was nice that washing up liquid, cloth and tea towel was provided. Bed was firm but comfortable. The main issue was the heat in the room, it was 29 degrees all night. To be fair we are having a very hot summer but it would be good to have a fan to use. It was quite dark too and we needed the light on during the day, I don’t think the black walls helped! That being said, I would still recommend the apartments as they were ideal for a couple of nights and the free parking was an added bonus. We were able to walk into the town centre (about 20 mins). We used a keycard rather than the app and that worked well. The instructions on how to get the keycard was clear, though I did have to telephone the help desk as I hadn’t received the instructions but it was dealt with quickly and they texted them to me straight away I would use them again but would bring a fan

I would give the staff 6 stars if I could. Nothing was too much trouble and they were so polite, helpful, and generally lovely that they made our stay unforgettable. The breakfasts are to die for, I bought some of the bread from the bakery there to take home with me as it was so delicious, and Grace & Savour was just knockout for a meal. Aircon in the room was magical due to the heatwave, the bed was super-comfy, and I love that there were different rooms to relax in. The grounds were stunning too.

Room was really clean. Parking was easy. Breakfast wasn’t great , bacon was just about cooked. We had to wait over 10 mins for them to bring out more breakfast items for a full English.

Had a great stay in the heart of Birmingham. Key collection was easy - from a local shop and car parking was secure on site. The apartment was modern and clean and the beds were comfortable. Plenty of places to visit and restaurants all in walking distance.