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The hotel is in a beautiful setting and easy to get to. Our room was well placed in the older part of the hotel and was clean and fresh good facilities and liked the bath and seperate shower fantastic. Iorn/board hairdryer fridge kettle all used good quality and clean. Liked the eco housekeeping only cleaned every 3rd day or if you asked this suited us. However the reception hall we walked through to get to rooms was not clean a party had clealry taken place earlier on in the day so could excuse this a little but by 3rd day still not cleaned up dirty glasses uncleaned floors such a shame as bldg had so much potential. A wet towel sat outside the entrance for 24 hours before anyone moved it. The whole place just lacked some TLC and needed some general maintenance like why do you have screws sticking out of the back of bedside tables, think they are meant to be screwed to wall but clearly werent. Of course this was just our room others may well have been different. Did not find the receptionist on arrival helpful or friendly although when we checked out she was lovely. We had paid for breakfast but did not attend 2nd day as the quality on day 1 was so bad. Go to the garden shed in wellsbourne instead super cafe. The location is perfect easy to reach local areas of interest and nothing too far away. Instructions for arrival clear and concise. The grounds where amazing and well worth a wander round.

Had a great stay in the heart of Birmingham. Key collection was easy - from a local shop and car parking was secure on site. The apartment was modern and clean and the beds were comfortable. Plenty of places to visit and restaurants all in walking distance.

Very clean and spacious. Kitchen well equipped. Very well positioned for the ICC and arena

Really good property to book out. Good communication with owners when needed

Perfect location! Quaint spot just outside of the city centre close to UoB. Sam and reception staff incredibly friendly. We could have chatted for hours if we didn't have an itinerary of things we needed to complete before the end of the day! Would definitely recommend a stay here.

Lovely hotel in good area. Food good would definitely return if in the area

This is an events hotel with a very large number of guests. I had a room in the Paddocks which is a building outside the main hotel. The rooms have No Aircon, the windows barely open due to safety catches. The temperature in the room was unbearable. The fan which was suppose to help was of very poor quality and did nothing to improve things! It was so bad I assumed it was broken, but after maintenance came out they confirmed it was just a rubbish fan . The rooms also had very poor sound insulation, the floor boards above creaked terribly, which was unfortunate when the guests above were very active at 4am in the morning. Needless to say I did not sleep well. Breakfast was reasonable but anything cooked to order was at an additional charge. The dining room for breakfast was huge, with loads of people queuing for coffee from the machine and the buffet table. The swimming pool and changing rooms were well maintained, but the pool was too small for the number of guests even 10minutes after opening in the morning. I didn’t use the Spa or gym. The food from the Pub was good although it took a long time to arrive I was very underwhelmed by all aspect of this hotel, other than the staff who were all polite and tried their best to assist. I feel this hotel is overpriced for what it offers. given the cost and my experience I would not stay here again.