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Faulty towers - disappointing

Perfect location, right in old town, not far from the main station, close to shopping a nice bars.

Excellent service, clean room and very considerate and helpful staff

Hi, On arrival we had no help with our luggage or bags, we just stood in reception waiting for some attention or help with Check in but just felt like we were ignored and in everyone’s way. We booked a last minute room which had a beautiful view over the grounds of the hotel but couldn’t believe how small the bed was, the bed wasn’t attached to the headboard so we lost pillows between it. Had a very uncomfortable night and actually fell out the side of the bed. Breakfast the next day was delicious however after the night sleep we had we couldn’t really wait to leave.

Excellent service, enjoyed the stay.

Had a great stay in the heart of Birmingham. Key collection was easy - from a local shop and car parking was secure on site. The apartment was modern and clean and the beds were comfortable. Plenty of places to visit and restaurants all in walking distance.