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On arrival Bleesed on reception was helpful and polite. I was taken away by the sheer heat reception it was like an oven. Their was extra tea and coffee available to help yourself to but no milk showing the dirty residue of old milk in the tub. First issue room on the second floor with a lift out of use, not helpful when you are alone with a fair bit of luggage no assistance to haul it up 4 flights of stairs. Once in the twin room first thing I notice we're the bright red walls with lots of pain missing where a desk or something had been banging against the wall chipping the paint off. No head boards to both beds which meant the pillows dropping behind the bed. Next issue was only one double plug socket. This was place directly above when you would lie in bed. With none of my charger leads long enough to reach the bedside table. So anything needing plugging in was also in bed or behind on the floor. 2 cup and brew stuff but no kettle and nowhere to plug a kettle in apart from the plug above the bed. Didn't fancy boiling a kettle on pillows. Bathroom clean enough. However fan is constantly on which caused a noise issue. Finally no air con so the room was sweltering. A horrible stay. How this got 3 stars I do not not. My mate cancelled his room taking the hit and losing all money. Prehaps I should have done the same. Best thing about it was the near by pizza place.

Staff were lovely, pool was on the small side, looks a lot bigger in pictures. Shower in room was lovely but the bed was like sleeping on a brick.

On arrival, we were dismayed to find the "Queen Bed" was smaller than a double bed and was not at all suitable for our stay. It seems the definition of this bed size is not universally accepted. After discussion with the professional "Richard" I informed him that we would not be staying. I request a refund as the room was available to relet for anyone willing to use a small bed. Deeply disappointed and will not recommend

Beautiful hotel, everything was perfect! If I could give it 6 stars I would !

We loved staying here between our visit to Oxford and Bath. The house was very comfortable and gave us the feel for the Cotswolds even though we only stayed one night. The breakfast was delicious and the hostess was hospitable. The price of our May stay was extremely affordable and we feel we got our money’s worth by far. We just loved this place!!

Had a great stay in the heart of Birmingham. Key collection was easy - from a local shop and car parking was secure on site. The apartment was modern and clean and the beds were comfortable. Plenty of places to visit and restaurants all in walking distance.

Breakfast excellent. Bar staff a bit slow but they got there! We had a great stay meeting up with friends. Restaurant staff coped well with us and we really appreciated the guy coming out into the gardens with menus and then calling on us to say the food was ready. Very proactive. Would come back.