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The location is excellent - right near Kloof st. The hotel felt very safe. My room was quite large and had nice amenities. However, the property felt more like an upscale hostel than a boutique hotel. There was constantly noise coming from downstairs (music, party sounds, etc). If that wasn't enough, the fumes of fried food from the restaurant below permeated my room. Between the oily smell and the noise, I did not sleep particularly well.

Dont expect this to have hotel service i.e daily cleaning, and clean linen. Bathroom fan was making noise. Several flies in living rooms and bedroom. Bedroom linen was not clean. Duvets were thin (cold during winter). Apartment was cold throughout. We spent 1 of out 6 nights and checked out on day 2.

I felt like I came home. The staff was like family. They were always smiling, appropriate at all times. The apt was always spotless. I plan to come back last year and stay longer. I was here in 2025 the same month and knew I was in good hands to return

More modern bathroom

Needs renovation

We found the location to be so convenient, just a few minutes walk to the ocean. A lot of great food and coffee nearby. We especially loved the rooftop pool and the set up/amenities of our studio apartment. The only issue we had was that we were put in the wrong type of room we had booked upon our arrival. However, when we brought this to the reception desk, they were so quick to resolve the issue & accommodate us to a different room the very next day. The staff were very kind and helpful and made the room transition incredibly smooth! My one suggestion is that at least 1-2 bottles of drinking water be put in each room at the beginning of the stay. We were so tired after our traveling day and did not want to walk or uber at night just to find bottled water. Even a vending machine located in the building would be so convenient! Otherwise we would happily stay here again, we had a wonderful experience!