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John o' Groats Vacation Packages

A beautiful hotel in a fantastic location, unfortunately the level of service was poor, we stayed 3 nights and our room was not serviced despite leaving the sign on the door, seemed to be a lack of management leadership, staff didn't seem to know what they were supposed to be doing, no urgency even when no food at breakfast.

The staff were exceptionally nice. The room was clean. Plenty 9f parking. Breakfast was good. But the evening meals were expensive and not as good as I would expect given how much they cost. We had our last meal there and as I'm a vegetarian, I'm limited anyway. They could not adjust I was told as the meals came ready made - so microwave food for £15 to £20. I ended up getting soup.

Very clean and well appointed rooms. Contactless check-in was simple thanks to the advance email fro. The hotel. A little disappointed we were not able to eat at the property due to lack of staff but several other options a few minutes away. We would return!

Nice stay