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The images don’t represent this apartment. The apartment in reality appears to be like the one in the photos, but with true AI filter. Extensive use of gross polyester blankets were used to cover the gross furniture. This host ruined the first day of our trip with their deceitful tactics. This place was so below our standard and so far from what we expected, and was so gross that we desperately searched for alternative accommodations immediately after walking into the room, thankfully finding some availability at a nearby Marriott. The onsite person was kind enough, but completely unhelpful and gave me the number to a manager that I have attempted to contact via WhatsApp and through the Expedia messaging, all to no avail. 5 days later and I’m yet to hear from this scammer. I’m highly disappointed in Expedia for not having better vetting and very disappointed that Expedia has not clear way to remediate this. I’m reconsidering my Expedia use. I’m a Gold member and have extensive travel experience and I have never had such a terrible experience. Be very cautious with any of these apartment bookings, especially in London. Expedia is almost useless and apparently some of the people that rent out these apartments are not decent humans. Great societies are built on trust, these types of tactics erode trust. My advice: don’t chance it.

Property is conveniently located. Reception is fine and the staff also. I was disappointed with the location of the unit, I let the gentleman on reception know this. I did not want to be in the basement. Right outside the unit is the entrance to Harrod's car park. Opening hours 9.30-9.30pm. As you can imagine some engines are quite loud, so be prepared for the revs during these hours and conversations had between staff and customers. Bathroom could do with overhaul of taking out bath.

Expedia listed the square footage of the room as 560 ft.² but the room was probably less than 100 sq ft. It was false advertising and I was very upset. I reported it to the man who worked there and he said he was contacting Expedia about it but nothing was done about it and he never called me back. Also, there was no mattress pad on the bed just a sheet. Also in the pictures they show a small grassy area with a picnic table, but that’s only available if you book the garden room. I wasn’t expecting much from this place since it was cheap, but I was upset because I would’ve chosen a different place that I know in the facts. There were other issues too, that I won’t go into.

Exactly what we needed for a night or two near Heathrow.