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Great place, in a great location 😄

Great location, clean room and responsive staff

Was very disappointed with this service apartment. It is not serviced, they clean only once a week and not over the weekends! The bathroom I got was filthy - smelt bad and did not look as if it had been cleaned. The kitchen was grimy and overall I was disappointed. I was then told I could only move rooms the next day but I would need to check out by 11am and then check in again at 3pm! We did move the next day due to the state of the bathroom - I took pictures to highlight my case. We were moved to a smaller room but it was clean at least. However the washing machine/ dryer was not working and had to leave with wet laundry in our luggage! For a 3 night stay the hassle we went through did not warrant the cost we paid. Stay away and book a hotel!

This is a great place to stay if you’re looking for a quiet neighborhood without the mobs of tourists. The building is beautiful and quite sprawling. I was on the 2nd floor and had incredible views of Dean village. On clear days you can see quite far beyond the city into the mountains and sea. My room was spacious and well stocked with coffee, espresso, tea, dishes, flatware, etc. I had control over the heat which i loved. The bed was quite comfortable and the furniture was quite nice. The bathroom was incredible… Large tub (I’m 6’) and large shower with a towel heater and radiator for optional heat. The staff was as professional as i expected. Very accommodating and helpful. If you have an issue, i have no doubt they will work diligently to solve it. House keeping was top notch. There’s a honesty shop in the lobby thank god. They have it fully stocked with whites and reds, cokes, seltzer, etc. Snacks abound. The lounges are very comfortable. Overall this was an amazing experience. I will 100% stay here again when in Edinburgh. Thank you for a wonderful experience! Hapimag was the highlight of my trip.

Such a helpful staff...let us check in very early...room was great and a perfect location in the city for our stay....would totally want to go back and stay there!!

Friendly and helpful staff, nice rooms, good location near the tram making it easy to get to the city center. Good selection for breakfast and the dinner choices are nice too for those nights you don’t want to go downtown.