Southern Switzerland Hotels

A bit of a long walk from the train station (took the complimentary golf cart back) but once there a great location. Views if the Matterhorn, next to our bike shop, grocery's and cute touristy shops. Staff was very nice and informed, but the room sealed their excellent rating. Beautifully designed, comfortable and chocolate on the pillows!

The hotel location is excellent. It's next to the train station, just a 5 minutes walk. The Gornegrat Train station is just next to hotel. There are Coop supermarket just a 5 minutes walk away and lots of restaurants nearby. Check in was very smooth, the reception was waiting for us and our room was ready. We were inform by the hotel of all the attraction around the area. The room was exceptionally clean with coffee making facilities. There were quality sleeper and bathrobe. The water pressure and hot water was very good. Only thing is there is no separate bath and shower. Bed was very comfortable and of high quality. The buffet breakfast was good and has an excellent varieties of tea.

Reception Staff a bit off-putting. Otherwise hotel in good location, nice breakfast

In the summary what I can say the only impact issue is late check in time its apx 1600 and the gap between 1030 - 1600 its apx 5 h and half to clean and prepare rooms . in other places its apx 1300 h. So the improvement shall be in that direction.

Nice side of town, quiet with good restaurants. Good ski school literally just behind with handy shed to store boots and skis. Could do with a bit of an upgrade to the sauna area but great they have one.

From before I arrived at the hotel to when I left, I was amazed at the quality of the hotel and more importantly the staff. After booking the trip to travel from Innsbruck, which is the furthest of the airports serving Livigno, I needed help to try to find a cheap transfer to the hotel. After calling and speaking with Elena, I was provided with all the details i needed along with booking links and advice. Arriving at the hotel I received a very warm greeting and all the information I needed to begin my Ski experience. I am very impressed with the Alexander Charme, Hotel(Excellent), Staff(Excellent), Food(Excellent), Location(Excellent), Facilities(Excellent), Cleanliness(Excellent), On site Ski facilities(Excellent). They even made me a packed lunch as I had to leave for flight home at 2:15am. I really cant say enough to recommend this hotel and hope I'm lucky enough to stay there again. Amazing experience and a great example of what a hotel should be.

A well refurbished and maintained grand old dame with great staff , food and wine. Why go anywhere else?

From the moment we arrived we were welcomed with a glass of sparkling wine while the porter took our baggage to the room. While we were shown around our room we were given a welcome pack and told that the minibar was free and was restocked every morning. The room was spacious, clean and had spectacular views of the mountains.