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Twin Room, 1 Bedroom, Garden View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
$182* Per night/room Oct 25 - Oct 26

Panoramic Twin Room, Mountain View, Mountainside

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Single Room, 1 Twin Bed, Garden View

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Family Room, 1 Bedroom

Bed Count 3 Twin Beds Maximum Occupancy 4 Max

Panoramic Quadruple Room, Mountain View

Bed Count 4 Twin Beds Maximum Occupancy 5 Max

Hotel Amenities

Renovations + Closures

The property is closed between November 1 and November 7.

Property Features

In addition to an indoor pool, Alpen Resort Zermatt provides an outdoor tennis court, a spa tub, and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

A 24-hour business center is on site at this 4-star property. This business-friendly hotel also offers a fitness center, spa services, and a terrace.

Alpen Resort Zermatt is a smoke-free property.

  • Daily
  • Number of indoor pools - 1
  • Number of spa tubs - 1
  • Elevator
  • Fitness facilities
  • Number of bars/lounges - 1
  • Front desk (limited hours)
  • Free breakfast
  • Electric car charging station
  • Dry cleaning/laundry service
  • Steam room
  • Free WiFi
  • Sauna
  • Smoke-free property
  • Safe-deposit box at front desk
  • Spa services on site
  • Terrace
  • Distance from property (km) 5
  • Luggage storage
  • Wheelchair accessible – no
  • Offsite parking discounted rates available
  • Free buffet breakfast
  • Distance from property (miles) 3.1
  • Number of restaurants - 1
  • 24-hour business center
  • Concierge services
  • Outdoor tennis courts - 1
  • Total number of rooms - 26
  • Number of buildings/towers - 3
  • Garden
  • Free newspapers in lobby

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Outdoor tennis courts - 1
  • Playground on site

Room Amenities

Alpen Resort Zermatt offers 26 accommodations with minibars and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas and include desks. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Room service (limited hours)
  • Television
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • Separate sitting area
  • Blackout drapes/curtains
  • Slippers
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Bathtub or shower
  • Balcony or patio
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1

Parking

Offsite parking discounted rates available

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary buffet breakfast is served each morning between 7 AM and 11 AM.

Restaurant Matterhorn - This restaurant specializes in international cuisine and serves lunch and dinner.

Room service (during limited hours) is available.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Playground on site
  • Sledding nearby
  • Bicycle rentals nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Offsite parking fee: CHF 10 per night (3.1 mi away)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 10:30 PM

Minimum check-in age is: 16

Check-out

Check-out time is 11:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

UnionPay

Property follows sanitization practices of COVID-19 Guidelines (WHO)

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are not compulsory at the property

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Mobile key entry is not available

Food service has been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

Property follows regional sanitization guidelines Clean & Safe (Switzerland)

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are not available

Debit cards

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets not allowed

We should mention

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Hotel Names

  • Alpen Resort
  • Alpen Zermatt
  • Alpen Resort Zermatt Hotel
  • Alpen Resort Zermatt Zermatt
  • Alpen Resort Zermatt Hotel Zermatt

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Hotel Reviews

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