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Hotel Butterfly

3.0 star property

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Photo gallery for Hotel Butterfly

Exterior
Deluxe Triple Room, Mountain View | Bathroom | Shower, hair dryer, towels, soap
Reception
Free daily buffet breakfast
Deluxe Triple Room, Mountain View | Premium bedding, in-room safe, desk, blackout drapes

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Business services
  • Bar
The current price is $342
includes taxes & fees
Jun 8 - Jun 9

Explore the area

View in a map
Bodmenstrasse 21, Zermatt, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt Visitor Center
    ‪2 min walk‬
  • Place, Tour Monte Rosa
    ‪2 min walk‬
  • Airport, Sion (SIR)
    ‪101 min drive‬

Room options

View all photos for Deluxe Triple Room

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Triple Room

  • Sleeps 3
  • Free WiFi

View all photos for Economy Queen Room

Bathroom | Shower, hair dryer, towels, soap

Economy Queen Room

  • Sleeps 2
  • Free WiFi

View all photos for Classic Standard Room

Bathroom | Shower, hair dryer, towels, soap

Classic Standard Room

  • Sleeps 2
  • Free WiFi

View all photos for Classic Double or Twin Room, Mountain View

Classic Double or Twin Room, Mountain View | Premium bedding, in-room safe, desk, blackout drapes

Classic Double or Twin Room, Mountain View

9.4 out of 10
Exceptional
(17 reviews)
  • Mountain view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Triple Room, Mountain View

Deluxe Triple Room, Mountain View | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Triple Room, Mountain View

9.2 out of 10
Wonderful
(14 reviews)
  • Mountain view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Economy Double Room, Mountain View

Premium bedding, in-room safe, desk, blackout drapes

Economy Double Room, Mountain View

8.8 out of 10
Excellent
(6 reviews)
  • Mountain view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Triple Room, Balcony, Mountain View

Junior Triple Room, Balcony, Mountain View | Premium bedding, in-room safe, desk, blackout drapes

Junior Triple Room, Balcony, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed
  • Free WiFi

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About this property

Hotel Butterfly

3-star hotel in Zermatt City Centre
After a day on the slopes, return to dine at the restaurant and drink at the bar/lounge. Additional amenities at Hotel Butterfly include ski storage and ski passes.
Hotel Butterfly offers 64 accommodations with safes and hair dryers. Beds feature premium bedding. 26-inch flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Hotel Butterfly helps provide the perfect winter holiday with ski storage and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Hotel Butterfly is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Butterfly Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free area shuttle
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Butterfly Restaurant

Things to do

  • Bicycle cleaning area
  • Billiards/pool table
  • Downhill skiing
  • Helicopter/airplane tours
  • Library
  • Piano
  • Ski passes
  • Ski storage

Family friendly

  • Free area shuttle
  • In-room crib
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

More

  • 1 building
  • 6 floors
  • Built in 1999
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 77 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number CHE-439.305.524

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Hotel Butterfly Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 669 out of 1000 reviews
Rating 8 - Good. 263 out of 1000 reviews
Rating 6 - Okay. 59 out of 1000 reviews
Rating 4 - Poor. 4 out of 1000 reviews
Rating 2 - Terrible. 5 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, lovely room, great location
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Katrina

Liked: Cleanliness, property conditions & facilities
Great hotel very close to the train station.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Staff, quality of room and fab location
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Sheryll

Liked: Cleanliness, amenities, property conditions & facilities
Loved the Butterfly!! Perfect for our family vacation wonderful breakfast lovely staff we will definitely stay here again
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Marissa

Liked: Cleanliness, property conditions & facilities
Clean room, location , amazing views , free afternoon tea, excellent crowd , negative snob staffs front desk
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Yes very clean , very nice , great location
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, comfortable and clean
Stayed 1 night in Oct 2025
Verified

8/10 Good

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Bonnie

Liked: Amenities, property conditions & facilities
I would highly recommend this hotel. The location was perfect, staff were very helpful and friendly, rooms were clean- all perfect
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

ignacio

Liked: Cleanliness, amenities, property conditions & facilities
Nice stay, very good location
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Venkat

Liked: Cleanliness, amenities, property conditions & facilities
Excellent breakfast. Nice room. Wish it was slightly bigger but still great for 3 of us. The sauna and steam rooms was soooo good. Excellent stay overall. Very friendly staff. 5 stars
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Umesh

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 2 nights in May 2025
Verified

10/10 Excellent

krzysztof

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

Archie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Yibing

Liked: Cleanliness, staff & service, property conditions & facilities
close to the train station, breakfast included, very clean and quiet.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay at Hotel Butterfly! Close to the train station and city center, clean, friendly staff, good breakfast! Will definitely stay here again!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Jillian

Liked: Cleanliness, amenities, property conditions & facilities
Very welcoming, close to what we needed, clean, comfortable, great breakfast!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Considerate and helpful staff, location a few minutes from the main and Gornergrat railway stations, and very good breakfast with ample variety.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful. Staff excellent, the room clean with no issues and a nice breakfast. Tea at 4 was a nice touch.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Maria Bernadette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend Hotel Butterfly! Everything was extremely clean and comfortable and the breakfast / afternoon tea was generous. We really enjoyed our stay.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

CLARK

The Butterfly is a great place to stay. Conveniently located to the Zermatt Train station and the Gornergrate Railway as well. The staff are very attentive and informative about things to do in Zermatt. The Lounge is a fun place to hang out with live music which was a nice surprise. Would definitely recommend this property if you are heading to Zermatt.
The view from our balcony (Rm 602) with a peek at the summit of the Matterhorn, top right of the picture.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stellar stay!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, amenities
All of the above as well as the beautiful view
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and bed comfortable, breakfast very nice! Would stay again if visiting Zermatt, great location!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Darren

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay, staff were really friendly and the hotel is in great location for the train station and the free ski bus. Good continental breakfast selection with some hot food too. Free tea and cake each day from 16:00 for 90 minutes which is a nice touch after a day on the pistes. Room standard was excellent along with the ski equipment storage. Theres a nice Sauna / Steam room that’s free to use! For the star rating this hotel is excellent!
Stayed 7 nights in Feb 2026