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Hotel Butterfly

3.0 star property

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Photo gallery for Hotel Butterfly

Hotel Butterfly offers a traditional Alpine-style stay with wooden balconies and large windows.
Enjoy a casual dining experience in this welcoming space with a central table and buffet counter.
Cross a serene winter landscape, where a snow-covered stream flows through a peaceful valley surrounded by snow-laden trees and majestic mountains.
Relax in our inviting lobby, featuring a central seating area, elegant carpet, and a calming mountain landscape painting.
Relax in a cozy retreat with a neatly made bed, wooden headboard, and a comfortable reading chair.

Popular amenities

  • Housekeeping
  • Bar
  • Pet friendly
  • Laundry
  • Free WiFi

Explore the area

Map
Bodmenstrasse 21, Zermatt, 3920
  • Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Zermatt-Furi Gondola
    ‪14 min walk‬
  • Sunnegga Ski Resort
  • Sion (SIR)
    ‪90 min drive‬

Room options

View all photos for Classic Double or Twin Room, Mountain View

Classic Double or Twin Room, Mountain View | 1 bedroom, premium bedding, in-room safe, desk

Classic Double or Twin Room, Mountain View

9.2 out of 10
Wonderful
(7 reviews)
  • 215 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Double Room, Mountain View

1 bedroom, premium bedding, in-room safe, desk

Economy Double Room, Mountain View

8.8 out of 10
Excellent
(5 reviews)
  • 172 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Triple Room, Balcony, Mountain View

Junior Triple Room, Balcony, Mountain View | 1 bedroom, premium bedding, in-room safe, desk

Junior Triple Room, Balcony, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Deluxe Triple Room, Mountain View

Deluxe Triple Room, Mountain View | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Triple Room, Mountain View

9.0 out of 10
Wonderful
(6 reviews)
  • 269 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Junior Suite

1 bedroom, premium bedding, in-room safe, desk

Junior Suite

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Classic Standard Room

Bathroom | Shower, hair dryer, towels, soap

Classic Standard Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Triple Room

1 bedroom, premium bedding, in-room safe, desk

Deluxe Triple Room

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Economy Queen Room

Bathroom | Shower, hair dryer, towels, soap

Economy Queen Room

  • Sleeps 2
  • 1 Queen Bed

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  • Pet friendly
  • Free WiFi
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4.7 out of 5, Exceptional, (300)
$414 nightly
The price is $414 total
includes taxes & fees
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About this property

Hotel Butterfly

3-star hotel in Zermatt City Centre
After a day on the slopes, return to dine at the restaurant and drink at the bar/lounge. Additional amenities at Hotel Butterfly include ski storage and ski passes.
Hotel Butterfly offers 64 accommodations with safes and hair dryers. Beds feature premium bedding. 26-inch flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Hotel Butterfly helps provide the perfect winter holiday with ski storage and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Hotel Butterfly is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Butterfly Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free area shuttle
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Butterfly Restaurant

Things to do

  • Bicycle cleaning area
  • Billiards/pool table
  • Downhill skiing
  • Helicopter/airplane tours
  • Library
  • Piano
  • Ski passes
  • Ski storage

Family friendly

  • Free area shuttle
  • In-room crib
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

More

  • 1 building
  • 6 floors
  • Built in 1999
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 77 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number CHE-439.305.524

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Hotel Butterfly Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 609 out of 937 reviews
Rating 8 - Good. 263 out of 937 reviews
Rating 6 - Okay. 55 out of 937 reviews
Rating 4 - Poor. 5 out of 937 reviews
Rating 2 - Terrible. 5 out of 937 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Charmaine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Well located and easy access to everything- dining, shopping and excursions. Front desk staff extremely busy and not overly friendly but polite. Room was comfortable and good amenities. We did get the room at the loft - since we were travelling light and only there for two nights this was ok but if we did have a case it may have been an issue as the stairs are narrow. Breakfast adequate and the afternoon complimentary tea/coffee/cake was a nice little perk.
Stayed 2 nights in Apr 2025

8/10 Good

Hsinyi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to the train station and close to the main street. Room was spacious and there's a balcony too! Hotel provides free tea snacks everyday and there's water refill counter at the lobby. It's nice to return after a long day and watch Netflix on the TV.
Stayed 2 nights in Apr 2025

8/10 Good

Guido

Stayed 1 night in Apr 2025

10/10 Excellent

Ryota

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Kristine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was close to the train station and the Main Street of Zermatt Would stay there again.
Stayed 3 nights in Apr 2025

8/10 Good

Vishal

Stayed 2 nights in Apr 2025

10/10 Excellent

Nimish, Ajax

Stayed 1 night in Apr 2025

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was good. The breakfast was excellent. The staff was very friendly and helpful.
Stayed 2 nights in Apr 2025

8/10 Good

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities
It’s a great hotel, just off the Main Street so nice and quiet. Friendly and helpful staff. The rooms were really hot every night and no air conditioning. The breakfast was cold everyday we stayed, if it had hot plates they were not working. Varied choice available. Lift wasn’t working and we was on the 4th floor which wasn’t ideal. I would stay again.
Stayed 2 nights in Apr 2025

10/10 Excellent

hui wen

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room
Stayed 1 night in Apr 2025

10/10 Excellent

Sushama

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
need coffee machine in room
Stayed 3 nights in Apr 2025

8/10 Good

Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, room area really nice and spacious. Staff very v friendly. Breakfast is a bit repetitive with no change daily but otherwise perfect
Stayed 3 nights in Mar 2025

10/10 Excellent

Nikola

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Feb 2025

10/10 Excellent

Jody, Littleton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally located in the heart of Zermatt, less than a 5-minute walk from the train station. 1-minute walk to the main shopping/restaurant street. Great breakfast selection, and afternoon tea available every day. The staff was very friendly. Secured ski room with boot heaters. This was our second stay here and we would stay again.
Stayed 4 nights in Feb 2025

10/10 Excellent

krzysztof

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay
Stayed 7 nights in Jan 2025

10/10 Excellent

Barry, Dallast

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great three night stay. Very comfortable hotel in good location off Main Street and near train station. Has many amenities such as good breakfast, steam and sauna, and restaurant and bar just off lobby. I misplaced ID and credit card (thought they were lost) but housekeeping found and called me day I was leaving. Highly recommed.
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice alpine hotel

Really nice and cozy alpine style hotel. Perfect location within a 3-min walk from the train station, ski bus, Gornergrat train, and the main street with all the shops and ski rental. Good breakfast selection, enough of healthy choices. Really enjoyed the sauna and hamam facilities, too.
Stayed 7 nights in Dec 2024

10/10 Excellent

Jody

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay at the Butterfly! The staff was so friendly and the location can’t be beat. Super convenient to the train station, shops, skiing, and dozens of restaurants. We’ll definitely be back!
Stayed 2 nights in Dec 2024

10/10 Excellent

jack

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great no frills option and unbeatable location — staff goes out of their way to please guests — breakfast is quite nice
Stayed 2 nights in Dec 2024

10/10 Excellent

Samantha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location as it is less than one block from the train station (no cars are allowed in Zermatt). Clean facilities and helpful guest services. Breakfast was great and free with a stay. Cheap beer at the bar which is unheard of in Switzerland. Balcony was nice but could be loud at times but overall Zermatt is a very quiet place.
Stayed 2 nights in Dec 2024

10/10 Excellent

Si Jia Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, comfortable and clean room. Pretty near the zermatt main station as well as the Gornergret station which makes it quite convenient. Several shops and food options around.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful View

We got upgraded to the romantic suite and it was absolutely stunning. We had a balcony with a beautiful view of the city, and the goats on the mountain to the right.
View from the balcony
Romantic suite
Stayed 2 nights in Sep 2024

10/10 Excellent

Alfonso

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent service, great place to stay, only a 3-minute walk from the train station.
Stayed 2 nights in Oct 2024

10/10 Excellent

Dale

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Hotel

This is a wonderful hotel located less than a 5-minute walk from the train station. The staff are wonderful; friendly, helpful, and informative. The rooms are large and have been recently renovated. The beds are comfortable and plenty of pillows are provided.
Stayed 3 nights in Oct 2024

10/10 Excellent

Lara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay in Zermatt! It is a 3 minute easy walk from the train station, but off of the main road so it is quiet and peaceful. Views are great. Room very comfortable and complimentary breakfast and afternoon tea were both so nice! The only slight issue we had was that there was construction/remodeling going on during the day so we couldn't take an afternoon nap but we understand that they had to get the work done before ski season :) Lovely and helpful staff. Would definitely stay here again if we come back to Zermatt.
Stayed 2 nights in Sep 2024