The location is perfect for shopping and navigating the CBD.
The staff were amazing. Exceptional service
The only thing that let it down was the condition of the room. Parts were falling apart.
The shower handle came off as did some of the power point plates.
Traveller from Sydney
Located in Brisbane CBD, this luxury hotel is steps from Wintergarden and Queen Street Mall. Roma Street Parkland and …More
I usually stay here when I am in Brisbane for convenience, but this time was not a pleasant one. I stayed almost a week this time, and the lifts were ridiculous. The room was not also to your usual standard given it was supposed to be an executive. There is only 2 lifts per Tower, and one for our Tower was out for a day and a half. When your paying almost two hundred for each night, you do not expect a 20-30 minute wait for a lift. When it does arrive you cant get in it because its already full, or full of cleaners. I understand this was out of your control, but it could have been handled a lot better. It would have taken 10 minutes for your maintenance staff to place signs on the broken lift, rather than have people trapped in a car park for 35 minutes waiting for a lift that was never coming. Your saviour is your front reception staff, they are really professional and pleasant no matter what the hour. I will give it another try in a few weeks and see how it goes before I swap to another location near by though as all my previous stays have been good ones.
Traveller from Coast
Located in Brisbane CBD, this luxury apartment is within a 5-minute walk of Wintergarden and Queen Street Mall. Roma Street …More
"Great location, slightly old and run down rooms. "
The hotel staff were lovely and the location is perfect. However the rooms are in need of an upgrade and a better clean. Our floor was dirty a sweep was needed. The wardrobe door was nearly hanging off. And the sofa looked like it hadn't been cleaned in years.
However it's perfect for a weekend break, the beds were clean and comfortable.
Traveller from K
Located in Brisbane CBD, this aparthotel is within a 10-minute walk of City Tabernacle Baptist Church and Queen Street Mall …More
Hotel staff was very accomodating. Hotel room was nice, but needs a bit of updating (i think they are working on this because they informed us that they are currently having some renovation works done). Perfect location because it is close to everything - the beach, shops and resto! Will definitely stay here again when we go back. ☺
Traveller from Sydney, Australia
Situated in the entertainment district, this apartment is within a 10-minute walk of Chevron Renaissance, Cavill Avenue, and …More
The room we had is very clean and very comfortable. With awesome view of the marina. Close to everything.
But our stay didn't went well, one day, I requested our room to be attended before we left in the morning, when we got back late in the afternoon, no one attended our room. On that moment, i made a call to send someone to attend our room, 40 minutes passed by, no one came. I called again to follow up and also asked to send someone to bring towels. After half an hour, no one came to clean and no one came to bring towels. We went to the concierge and asked for towels personally, and requested to make sure someone will attend our room. After an hour, we came back, still no one attended our room. I called again (upset loud voice) and finally after a few minutes someone came.
I talked to the cleaner and she told me she is doing 71 rooms that day alone. So very disappointing and surprising, the hotel is very expensive and yet they can't afford to bring 2 cleaners at least in a day.
With its location directly on Marlin Marina, above Pier Shopping Complex, and next to the Esplanade, this hotel is within 1 …More
Thank you for our lovely stay esp Allysia and the young concierge on the 6th who arranged for an urgent letter to be posted. Nothing was too much trouble pool was great just wish we hadn't been so jet lagged cairns itself is stunning.
Traveller from Weymouth, England
A one-block walk from the Esplanade and from the departure terminal for the Barrier Reef, the hotel is also less than five …More