The Langham, Gold Coast and Jewel Residences

5.0 star property

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Photo gallery for The Langham, Gold Coast and Jewel Residences

Indoor pool, outdoor pool, sun loungers
Creator video
Premium bedding, down comforters, pillowtop beds, in-room safe
Property amenity
Restaurant

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
$324
includes taxes & fees
Dec 2 - Dec 3

Explore the area

View in a map
38 Old Burleigh Road, Surfers Paradise, QLD, 4217
  • Place, Broadbeach Beach
    ‪2 min walk‬
  • Place, Surfers Paradise Beach
    ‪15 min walk‬
  • Place, Gold Coast Convention and Exhibition Centre
    ‪19 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪26 min drive‬

Room options

Superior King

8.8 out of 10
Excellent
(10 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Twin

9.6 out of 10
Exceptional
(13 reviews)
  • 484 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior King Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Hinterland King

9.8 out of 10
Exceptional
(6 reviews)
  • 388 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Deluxe Ocean King

10.0 out of 10
Exceptional
(4 reviews)
  • 409 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Ocean Twin

9.4 out of 10
Exceptional
(6 reviews)
  • 484 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe King - Accessible

8.0 out of 10
Very good
(2 reviews)
  • 409 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Skyline Ocean King

9.0 out of 10
Wonderful
(4 reviews)
  • 474 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Ocean Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 721 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Executive Ocean Suite

8.0 out of 10
Very good
(4 reviews)
  • 980 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

One Bedroom Hinterland Residence

9.2 out of 10
Wonderful
(10 reviews)
  • 797 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

One Bedroom Hinterland Skyline Residence

9.8 out of 10
Exceptional
(6 reviews)
  • 732 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

One Bedroom Ocean Residence

9.8 out of 10
Exceptional
(18 reviews)
  • 689 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Two Bedroom Ocean Residence

8.6 out of 10
Excellent
(4 reviews)
  • 1249 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Two Bedroom Ocean Skyline Residence

9.8 out of 10
Exceptional
(6 reviews)
  • 1152 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Two Bedroom Ocean King Skyline Residence

10.0 out of 10
Exceptional
(3 reviews)
  • 1130 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 2 King Beds

Similar properties

About this property

The Langham, Gold Coast and Jewel Residences

5-star hotel in Surfers Paradise
Catch some rays at the nearby beach or spend the day relaxing at The Langham, Gold Coast and Jewel Residences's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
The Langham, Gold Coast and Jewel Residences offers 339 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium digital channels and pay movies.

Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Chuan Spa has 8 treatment rooms including rooms for couples. Services include massages. The spa is open daily.
In addition to a full-service spa, The Langham, Gold Coast and Jewel Residences features an indoor pool and an outdoor pool. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a swim-up bar. Wireless Internet access is complimentary.

This luxury hotel also offers a 24-hour fitness center, a sauna, and spa services. Onsite parking is available (surcharge), along with a car charging station.

The Langham, Gold Coast and Jewel Residences is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Akoya - Onsite buffet restaurant.
Lobby Bar - This bar serves light fare only. Open daily.
Tang Court - Onsite fine-dining restaurant. Open daily.
Coral Moon - Onsite bar. Open daily.
26 and Sunny - Onsite café. Open daily.
Late night fare is available from room service (during limited hours).

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (AUD 60 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 59 for adults and AUD 29.50 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A swim-up bar

Restaurants on site

  • 26 and Sunny
  • Akoya
  • Coral Moon
  • Lobby Bar
  • Tang Court

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Direct access to the beach
  • Pool loungers

Full-service spa

  • 8 treatment rooms
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 49 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 75.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 59 for adults and AUD 29.50 for children
  • Valet parking fee: AUD 60 per day
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Update (Langham Hotels)

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

The Langham Gold Coast Jewel Residences
The Langham, Gold Coast and Jewel Residences Hotel
The Langham, Gold Coast and Jewel Residences Surfers Paradise

Reviews

The Langham, Gold Coast and Jewel Residences Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 517 out of 662 reviews
Rating 8 - Good. 89 out of 662 reviews
Rating 6 - Okay. 30 out of 662 reviews
Rating 4 - Poor. 18 out of 662 reviews
Rating 2 - Terrible. 8 out of 662 reviews

Reviews

6/10 Okay

Rebecca, Woombye

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stunning facilities, beautifully-designed room, gorgeous ocean view. Downside was how slow service was everywhere. No sense of urgency with lines of people in que to check in. The cocktails in the bar were amazing but bar was severely understaffed so it was quite stressful ordering drinks and made it not so enjoyable. The other big downside was air-con automatically shut off at 2am, so my husband and I both woke up and couldn't sleep in stuffy hot room. For the $740 we paid for the room, I think we more than covered the electricity for the air-con overnight.
Stayed 1 night in Aug 2025

10/10 Excellent

Deven

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel and easily accessible.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jing

Stayed 4 nights in Aug 2025

2/10 Terrible

Jodie

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Renjun, turramurra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
the best hotel in GC
Stayed 2 nights in Aug 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Stephanie

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room and hotel is beautiful, we stayed two nights- the second night was the night of our wedding and we came back to find the room had not been cleaned or made up , even after specially asking for this to be done. I had been getting ready with my bridesmaids so the room was a mess. My poor husband didn’t get to enjoy a clean and fresh room unfortunately
Stayed 2 nights in Aug 2025

10/10 Excellent

Lydia

Stayed 1 night in Aug 2025

10/10 Excellent

Sulaiman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Brett

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff made this a lovely stay. Just the right balance between luxury and informal. Location is great. Right on the beach but dining options are a little limited unless you’re willing to walk a bit. Rooms are great with nice decor and well appointed. Double glazed for efficiency and noise suppression too.
Stayed 1 night in Aug 2025

10/10 Excellent

Katie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Aimee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here. Was spacious, clean and convenient. Bus stops about 100m up the road which is easy to get everywhere including the airport. The pools were great and right on the beach
Stayed 5 nights in Aug 2025

10/10 Excellent

bruce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A++
Stayed 1 night in Aug 2025

10/10 Excellent

Kristian, Shepparton

Stayed 8 nights in Jul 2025

10/10 Excellent

Shane

Stayed 1 night in Aug 2025

10/10 Excellent

Nathalie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Apartment … great facilities and fantastic views … cannot fault !
Stayed 6 nights in Jul 2025

10/10 Excellent

Yohei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Malcolm

Traveled with partner
Liked: Cleanliness, amenities
Beautiful hotel right on the seafront, with very friendly and professional staff. We will be back!
Stayed 4 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Penny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, stunning rooms and views
Stayed 2 nights in Jul 2025

10/10 Excellent

Natalie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hotel true 5 star service, this hotel has everything you need for a perfect getaway. Easy walking distance to Surfers Paradise centre and beach patrol right out the front.
Stayed 5 nights in Jul 2025

8/10 Good

georgia

Stayed 1 night in Jun 2025

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Louise Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome location
Stayed 5 nights in Jun 2025

10/10 Excellent

David

Stayed 2 nights in Jun 2025