See all properties

Novotel Surfers Paradise

Property class: 4.5

Choose dates to view prices

Photo gallery for Novotel Surfers Paradise

A high-rise hotel with balconies, a beach view, and a clear sky.
Two hands holding drinks over a pool.
Two hands holding champagne glasses with a beach and ocean view in the background.
A modern living room with a large window overlooking the ocean, a sofa, a coffee table, and a TV mounted on the wall.
A plate of food with a slice of omelette garnished with herbs and diced tomatoes.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
The current price is $134
includes taxes & fees
Sep 22 - Sep 23

Explore the area

View in a map
Cnr Surfers Paradise Blvd and Hanlan St, Surfers Paradise, QLD, 4217
  • Place, Cavill Avenue
    ‪2 min walk‬
  • Place, Slingshot
    ‪2 min walk‬
  • Place, Surfers Paradise Beach
    ‪3 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪31 min drive‬

Room options

View all photos for Deluxe Room, Multiple Beds (Family)

A modern hotel room with a large bed, a chair, a desk, and a view of a building through a large window.

Deluxe Room, Multiple Beds (Family)

8.2 out of 10
Very good
(13 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a large bed, a nightstand, a lamp, and a view of the city through large windows.

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(15 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, and a large window with a view of buildings.

Deluxe Room, 2 Double Beds

8.6 out of 10
Excellent
(18 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

A hotel room with two beds, a large window with curtains, a balcony, and a city view.

Superior Room, 2 Double Beds

8.0 out of 10
Very good
(76 reviews)
  • Mountain view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a large bed, a seating area, a TV, and a view of the city.

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(11 reviews)
  • Mountain view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, and a large window with a view of buildings.

Deluxe Room, 2 Double Beds

8.0 out of 10
Very good
(48 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Ocean View

A hotel room with a large bed, a desk, a television, and a view of the city.

Executive Room, 1 King Bed, Ocean View

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 376 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

A modern hotel room with a large bed, a chair, a desk, and a view of a building through a large window.

Deluxe Room, 1 King Bed, Ocean View

8.8 out of 10
Excellent
(43 reviews)
  • Partial ocean view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Ocean View

A hotel room with two beds, a desk, a chair, a TV, and a large window with a view.

Deluxe Room, 2 Double Beds, Ocean View

8.0 out of 10
Very good
(37 reviews)
  • Partial ocean view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Ocean View

A hotel room with a large bed, a desk with a chair, a small table, and a view of the sea through a balcony.

Executive Room, 1 King Bed, Ocean View

8.6 out of 10
Excellent
(23 reviews)
  • Partial ocean view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Ocean View

A hotel room with a large bed, a desk with a lamp, a chair, and a view of the ocean through floor-to-ceiling windows.

Superior Room, 1 King Bed, Ocean View

8.6 out of 10
Excellent
(57 reviews)
  • Partial ocean view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Ocean View

A hotel room with two beds, a desk, a TV, and a view of the ocean.

Superior Room, 2 Double Beds, Ocean View

8.8 out of 10
Excellent
(37 reviews)
  • Partial ocean view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, Multiple Beds (Family)

A hotel room with a large bed, a desk with a lamp, a chair, and a balcony with a view.

Family Room, Multiple Beds (Family)

8.0 out of 10
Very good
(41 reviews)
  • City view
  • 462 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, bedside tables, a wardrobe, and a mirror.

Superior Room, 1 King Bed

8.4 out of 10
Very good
(35 reviews)
  • Mountain view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a desk with a lamp, a chair, and a balcony with a view.

Superior Room, 1 King Bed

7.6 out of 10
Good
(7 reviews)
  • Mountain view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, 4 Bedrooms

A modern living room with a large window overlooking the ocean, a sofa, a coffee table, and a TV mounted on the wall.

Penthouse, 4 Bedrooms

  • Ocean view
  • Sleeps 8
  • 2 Double Beds

Similar properties

A hotel room with a bed, a nightstand, a lamp, a chair, a small table, and a view of the city through a large window.
Voco Gold Coast
Surfers Paradise
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 1,001 reviews
Voco Gold Coast

About this property

Novotel Surfers Paradise

4.5-star Gold Coast hotel, connected to a shopping center in Surfers Paradise
Guests of this beach hotel will appreciate convenient onsite amenities such as a hot tub and a fitness center. Housekeeping is available on request.
Novotel Surfers Paradise offers 408 accommodations with safes and coffee/tea makers. Rooms open to balconies. 49-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include an outdoor tennis court and a fitness center.

Children under 15 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Novotel Surfers Paradise provides an outdoor tennis court, a hot tub, and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 6749 square feet (627 square meters) include conference space. This luxury hotel also offers a terrace, a vending machine, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Novotel Surfers Paradise is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.
Children aged 5 and younger eat free breakfast.
BLVD Cafe & Bar - This café serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Onsite venue #2 - This restaurant serves breakfast only. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (AUD 27 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AUD 30 to 42 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • BLVD Cafe & Bar

Things to do

  • Gym
  • Heated pool
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • Shopping mall

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • 6,749 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1"on-site accessible parking spaces 1", on-site accessible parking spaces
  • Accessible shuttle
  • Elevator (79 inch wide door)
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 36 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Banquet hall
  • Comprehensive food waste policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Outdoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room

Children aged 5 and younger eat free breakfast

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 30 to 42 per person
  • Covered self parking fee: AUD 27 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 15 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Grand Chancellor

Grand Chancellor Surfers Paradise

Novotel Surfers Paradise Hotel

Surfers Paradise Grand Chancellor

Hotel Grand Chancellor Surfers Paradise Gold Coast

Novotel Surfers Paradise Hotel

Novotel Surfers Paradise Surfers Paradise

Novotel Surfers Paradise Hotel Surfers Paradise

Novotel Surfers Paradise Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 637 out of 1492 reviews
Rating 8 - Good. 428 out of 1492 reviews
Rating 6 - Okay. 246 out of 1492 reviews
Rating 4 - Poor. 98 out of 1492 reviews
Rating 2 - Terrible. 83 out of 1492 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Yianni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay hope to go back soon
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, comfortable bed and pricing was awesome for area
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, superb location, wonderful room.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay, amazing location
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay here & close to so many spots. Bonus marks for location, friendly staff & the beach is a few mins walk. I would stay here again.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Yianni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms Friendly staff Close to everything Quiet rooms
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Starry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, beautiful view, complementary breakfast, staff
Stayed 9 nights in May 2026
Verified review

10/10 Excellent

Trav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff helpful and beautiful room
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Bernie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean tidy and great location
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Khalood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms amazing location
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, helpful.staff and comfy room
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay. Room had a great view
Stayed 6 nights in Apr 2026
Verified review

8/10 Good

evate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and clean
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Tichsia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great friendly. Nice place to stay nice and close to shops. Will come and stay again oneday. Thank you Regards 🙏
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Elena

Liked: Cleanliness, staff & service, amenities
the Novotel is all about location and this hotel is smack bang in the middle of surfers with great views and easy accessibility to public transport
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Ella

Liked: Cleanliness, staff & service, amenities
Lovely views and convenient location
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

rebecca dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room little outdated friendly staff 100% recommened
Stayed 2 nights in May 2026
Verified review

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The proximity to the shopping precinct and the many differnet restaurants around the hotel was excellent... almost too many to choose from.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were able to secure a really good price for a brilliant room on the 31st floor. It was clean and comfortable
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Blake

Liked: Cleanliness, staff & service, property conditions & facilities
Room was great, freshly renovated and clean. Views were even more amazing.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Gil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've always enjoyed my stay here ... I love the proximity to Cavill Avenue and the beach ... just convenient ! Staff are good and the hotel itself has superb cleab amenities 😁
Stayed 3 nights in May 2026
Verified review

8/10 Good

SHABNAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Helpful staff
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff were fantastic, very friendly and helpful. Hotel is undergoing some renovations, but well managed. Our room had a nice view over the beach and everything worked. Only comment is water pressure is low in the shower and basin.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room with some nice compliments, awesome view, staff lovely. Loved my stay!!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Gurpreet

Liked: Cleanliness, amenities, property conditions & facilities
best place to stay
Stayed 5 nights in Feb 2026