The front desk manager Edwin was amazing...
Rooms were clean..and comfy..
Food was good...
Room Service has a few issues getting things right and out of 2 stays we had room service 7 times...every times a little something was forgotten...so they are lacking just a little in details...but I would still go back and have room service!!!
Traveller from Chas. SC
Situated near the airport, this luxury hotel is within 6 mi (10 km) of Universidad del Valle de Guatemala, Paseo Cayala, and …More
The staff were so nice to us... went above and beyond to help us! One of the nights of our stay my daughter threw up in the bed, and they sent a guy up to mop and change the sheets within minutes (boy did we give him a big tip! :)). And then the night after we had already checked out they let us hang out in the lobby with our two little kids until 8pm, since we were taking an overnight bus back to Antigua. And they drove us to the bus station and helped us unload our bags too.
Traveller from Antigua, Guatemala
Located in the heart of Santa Elena, this hotel is steps from Mundo Maya International Mall and Central Park. Flores Dock and …More