The hotel is simply gorgeous and the staff is caring and attentive. Since I made the reservation, the staff got in touch with me to ask me if I wanted to arrive earlier to have lunch. Unfortunately, we arrived a bit late, but they still welcomed us with amazing smoothies and snacks. Since there was no one at the hotel, we got upgraded to one of the domes overlooking the lake. The entire weekend the staff took care of us. The food was delicious (it's all-inclusive). And there are kayaks and paddle boats for guests to use. We also received a complimentary foot massage and sauna time in their mayan sauna. It was an unforgettable weekend and I highly recommend the hotel to anyone who wants to splurge a bit and stay at spa-type hotel. It was totally worth it!
Traveller from Lima, Peru
Located in Agua Escondida, this spa resort is 7.7 mi (12.4 km) from The Maya Traditions Herbal Medicine Garden and 8.2 mi …More
Beautiful setting for a hotel, on the beach of Lake Peten Itza and inside the Guatemalan rainforest! You can see and hear howling monkeys on the way to your room!
Staff service was great, food was delicious!
Traveller from US
Situated on a lake, this hotel is 0.7 mi (1.2 km) from Biotopo Cerro Cahui and within 25 mi (40 km) of Mundo Maya …More
Staff very friendly and helpful. Helped us set up a guide for Tikal for the next day trip. AC was awesome, pool was very good ... Only BAD thing, there were a few bugs in the first room. However they changed us to another room and it was bug free from what I could see.
Traveller from Las Vegas
Located in the heart of Santa Elena, this hotel is within a 5-minute walk of Mundo Maya International Mall and Central Park …More