Since we were kids, we had been staying or visiting Hotel Antigua. Its a tradition. Now we came here every time we can and the experience is always nice. Our daughter enjoy the pool and the place. The restaurant is nice and overall service is outstanding, well almost. The pool service is very slow and you will need to keep tracking a waitress in order to be seen, it is very very slow. This time, one of the filters of the pool was out of service, so the pool (the main reason of the visit for my daughter) was dirty and the water wasn't clear. Anyway we had to used the pool as the way it was because the day was great. Tons of other visits, the pool has been great. We understand that equipment failures happens, but at least it would be nice to let us knew.
This family-friendly Antigua Guatemala hotel is located in the historical district, within a 15-minute walk of San Jose el …More
The hotel architecture is very elaborate and elegant. The staff very attentive. We had breakfast a the Ventanas and the food was excellent. The room was very clean and spacious it was facing the main road, we could not hear any of the traffic noices. It is
Not special needs ready but manageable
Traveller from Altamonte Springs, FL
Situated near the airport, this luxury hotel is within 6 mi (10 km) of Universidad del Valle de Guatemala, Paseo Cayala, and …More
The staff were so nice to us... went above and beyond to help us! One of the nights of our stay my daughter threw up in the bed, and they sent a guy up to mop and change the sheets within minutes (boy did we give him a big tip! :)). And then the night after we had already checked out they let us hang out in the lobby with our two little kids until 8pm, since we were taking an overnight bus back to Antigua. And they drove us to the bus station and helped us unload our bags too.
Traveller from Antigua, Guatemala
Located in the heart of Santa Elena, this hotel is steps from Mundo Maya International Mall and Central Park. Flores Dock and …More
The hotel is absolutely beautiful. The view of the lake is amazing. The staff is cordial and friendly. The only thing that I was taken aback by was the food which was extremely expensive. We paid $200 plus for buffet dinner and the next day we found a restaurant nearby where we only spent $45. They were both clean and friendly and the food was actually better at the outside restaurant. The other restaurant even had free access to pools (adult and children) a play area, hammocks to rest. It was just amazing.
Traveller from New York
Situated on a lake, this hotel is 0.7 mi (1.2 km) from Biotopo Cerro Cahui and within 25 mi (40 km) of Mundo Maya …More