Barceló Guatemala City

4.5 star property

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Photo gallery for Barceló Guatemala City

Outdoor banquet area
Executive Room (Superior) | View from room
Lobby
Outdoor pool, sun loungers
Restaurant

Popular amenities

Explore the area

Map
7 Avenida 15-45, Zona 9, Guatemala City, Guatemala, 1009
  • La Aurora Zoo
    ‪8 min walk‬
  • U.S. Embassy in Guatemala
    ‪16 min walk‬
  • Oakland Mall
    ‪17 min walk‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪3 min drive‬

Room options

Superior Room, Terrace

9.0 out of 10
Wonderful
(202 reviews)
  • 344 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Room (Superior)

9.4 out of 10
Exceptional
(24 reviews)
  • 371 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Superior Room (Premium Level)

8.6 out of 10
Excellent
(20 reviews)
  • 371 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Suite Duplex Premium Level

9.0 out of 10
Wonderful
(16 reviews)
  • 646 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Barceló Guatemala City

4.5-star hotel in Zona 9
This hotel features 3 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include 2 bars/lounges, a 24-hour health club, and a poolside bar. Housekeeping is available on request.
Barceló Guatemala City offers 397 accommodations with safes and complimentary bottled water. 32-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Guatemala City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include massages.
In addition to a full-service spa, Barceló Guatemala City features an outdoor pool and a 24-hour health club. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and 24 meeting rooms. This luxury hotel also offers a hot tub, a sauna, and spa services. A roundtrip airport shuttle is complimentary to guests at scheduled times. Complimentary self parking is available on site, along with a car charging station.

Barceló Guatemala City has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11 AM.
Barceló Guatemala City has 3 restaurants on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 4:00 AM to 11:00 PM at scheduled times
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 for adults and USD 10 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • Yoga classes

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Braille/raised signage
  • Elevator (61 inch wide door)
  • Front entrance ramp
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 10 floors
  • 100% renewable energy
  • 2 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: USD 60.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 60.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
  • Early check-in fee: USD 60.00 (subject to availability)
  • Late check-out fee: USD 60.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Free in-room WiFi has a 2-device limit; WiFi in public areas is also free and has a 2-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Barcelo Guatemala City
Barcelo Hotel Guatemala City
Guatemala City Barcelo
Barcelo Guatemala City Hotel Guatemala City
Guatemala City Marriott
Marriott Guatemala City
Barcelo Guatemala City Hotel
Barceló Guatemala City Hotel
Barceló Guatemala City Hotel
Barceló Guatemala City Guatemala City
Barceló Guatemala City Hotel Guatemala City

Barceló Guatemala City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2146 out of 2953 reviews
Rating 8 - Good. 452 out of 2953 reviews
Rating 6 - Okay. 177 out of 2953 reviews
Rating 4 - Poor. 78 out of 2953 reviews
Rating 2 - Terrible. 100 out of 2953 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

MARIA, Bronx

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was, so good I can’t complain .
Stayed 1 night in May 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Let us check in early.
Stayed 1 night in May 2025

10/10 Excellent

Sophia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Timeless Favorite: Still Exceptional After All T

I’ve been coming to Barcelo since the late 1990s, and it has consistently delivered a great experience. The hotel offers exceptional customer service, unbeatable value, and a prime location. This time, I returned for a wedding reception held at the hotel and decided to stay overnight. Though it had been a while since my last visit, the moment I arrived, all the wonderful memories came rushing back. Barcelo continues to feel like a home away from home—reliable, welcoming, and timeless.
Stayed 1 night in May 2025

10/10 Excellent

Kathleen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, delicious breakfast and very attentive staff. Would definitely visit again when in Guatemala City
Stayed 1 night in Apr 2025

10/10 Excellent

Stephen

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean
Stayed 1 night in Apr 2025

10/10 Excellent

Pete

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Apr 2025

10/10 Excellent

Pete

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 1 night in Apr 2025

10/10 Excellent

Silvia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Francisco

Stayed 1 night in May 2025

10/10 Excellent

Joni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The place to stay!

This is a wonderful hotel that goes above and beyond to help you. We highly recommend!
Stayed 1 night in May 2025

8/10 Good

Marisa

Stayed 1 night in Mar 2025

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio
Stayed 2 nights in Mar 2025

10/10 Excellent

Christoph, Cahabon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2025

10/10 Excellent

Myriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, definitely worth the $
Stayed 3 nights in Apr 2025

8/10 Good

benita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good stay; enjoyed the pool.
Stayed 2 nights in Apr 2025

10/10 Excellent

WENDY, Columbus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
V
Stayed 1 night in Apr 2025

8/10 Good

Ramiro

Liked: Staff & service, amenities, property conditions & facilities
na
Stayed 1 night in Apr 2025

10/10 Excellent

Hugo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is very nice location some of staff are completely rude. For the most part they’re all incredible human beings.
Stayed 3 nights in Apr 2025

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here when we are in town . Feels like home away from home.
Stayed 5 nights in Apr 2025

6/10 Okay

Susanne

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Jean, Panama

Stayed 3 nights in Apr 2025

6/10 Okay

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall satisfied w/ the exception of someone trying to get in our room at 8pm. The next morning we advised Guest services,response was that they were trying to give us something complimentary however didn’t say what it was said would be delivered next night nothing came. So appears someone assumed we would t be in the room and attempted to get in X2
Stayed 2 nights in Apr 2025

10/10 Excellent

Hilda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

Rudy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I didn’t like was when I went to the restaurant by the pool, where I eat and had some tequila shots, but when I asked for lemon the lady taking my order brought me lemon juice saying they didn’t have real lemon! On top of that she added tip to the check when as far as I know in Guatemala tip is optional.
Stayed 1 night in Apr 2025