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Get an overview of this hotel
3.5-star Guatemala City hotel, connected to the convention center in Zona 10

Popular property highlights

Free WiFi
Business center
Laundry facilities
Smoke-free property
Babysitting or childcare (surcharge)

Location

This family-friendly Guatemala City hotel is located near the airport, within a 10-minute walk of Plaza Fontabella Shopping Center and El Obelisco. Embassy of Canada and Oakland Mall are also within 15 minutes.

Hotel Features

This smoke-free hotel features a 24-hour fitness center, a business center, and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a computer station are onsite.

Room Amenities

All 116 rooms offer free WiFi, rainfall showerheads, and LCD TVs with cable channels. Other amenities available to guests include down comforters, free local calls, and free bottled water. Housekeeping is available once per stay.

Languages Spoken

  • English

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Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$65* Per night/room Aug 6 - Aug 7

Parlor Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 7.50 per person (approximately)
  • Rollaway bed fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is 1 PM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Guest accommodation is sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation might be required for some facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Mobile key entry is not available

Debit cards not accepted

Food service has been amended for enhanced safety

Protective clothing is not available to guests

Property follows sanitization practices of Safe Travels (WTTC - Global)

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Service animals not allowed

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Number of children who can stay free - 2

Gap period enforced between guest stays - 48 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per night.

Pet Policy

  • No pets or service animals allowed

We should mention

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Enhanced food service safety measures are in place.

Hotel Names

  • Biltmore Guatemala City
  • Hotel Biltmore Guatemala City
  • Hotel Biltmore Guatemala
  • Biltmore Guatemala
  • Hotel Biltmore Express
  • Hotel Biltmore Guatemala/Guatemala City
  • Hotel Biltmore Guatemala Hotel
  • Hotel Biltmore Guatemala Guatemala City
  • Hotel Biltmore Guatemala Hotel Guatemala City

Hotel Amenities

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Fitness facilities
  • Shuttle services

Property Features

A computer station is located on site and wireless Internet access is complimentary. A business center is on site at this 3.5-star property. This family-friendly hotel also offers a 24-hour fitness center, tour/ticket assistance, and multilingual staff. Guests can use the health club at a partner property.

Hotel Biltmore Guatemala is a smoke-free property.

  • Use of nearby fitness center (discount)
  • Elevator
  • Front desk (limited hours)
  • Business center
  • Porter/bellhop
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free WiFi
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Computer station
  • Safe-deposit box at front desk
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Breakfast available (surcharge)
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Laundry facilities
  • Total number of rooms - 116
  • Television in common areas
  • 24-hour fitness facilities
  • Number of floors - 5
  • Number of buildings/towers - 1
  • Multilingual staff
  • Off-street parking

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Room Amenities

Hotel Biltmore Guatemala offers 116 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters. 32-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

  • Air conditioning
  • Television
  • Phone
  • Free local calls
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Desk
  • Free bottled water
  • Blackout drapes/curtains
  • Shower only
  • In-room safe (laptop compatible)
  • Cable TV service
  • Free WiFi
  • Down comforter
  • LCD TV
  • Rainfall showerhead
  • Housekeeping - once per stay
  • Connecting/adjoining rooms available
  • Limited housekeeping
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Laptop-friendly workspace

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Continental breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

  • Casino nearby
  • Health or beauty spa nearby

Hotel Reviews

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