I booked through Expedia a double room which was not assigned. I requested to change rooms and the staff at front desk told me they did not received the request from Expedia and they did not have double rooms available. The hotel provided an additional bed which was in awful conditions. The gym and pool were closed and never notified this in their site. I was going with a kid so swimming was part of the plan. The hotel never apologized about it nor gave any compliment or anything to apologize for the inconvenience. At the end I learned the were hosting a football team and they were reserving the rooms for them which from my perspective is unfair.
Traveller from Mexico
Located in a southern suburb of Aguascalientes, the hotel is 2.5 miles from Plaza Las Armas and 20 minutes from the airport.More
Great location . Smack down in the middle of everything. Great first impression when approaching the hotel. Clean and chic inside. Speedy check-in and checkout. Room was huge, clean and comfortable. Breakfast buffet was included, great and fulfilling breakfast, Mexican breakfast, a lot to choose from. Entire staff very knowledgeable and helpful. Plaza las armas across the street. Must see Jardin San Marcos a few blocks down. Must try Xocolatl restaurant around the corner. Chocolate fondue with fresh fruit...Hot chocolate with a kick off spice was amazing. Beautiful hotel, definitely will be back.
Traveller from San Diego
Located in Downtown Aguascalientes, this hotel is steps from Plaza en Aguascalientes and Nuestra Senora de la Asuncion …More