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This a a charming hotel. They have a safe and convenient parking and electric charging. My dog was welcome. The restaurant is very nice . The pool is fabulous after walking around Aix. The staff are delightful.

The service, the rooms, the food, the pool amenities and the restaurants were absolutely superb! I can’t wait to go back!

This beautiful property is located on a hillside overlooking the local Provence countryside. It is a bit secluded, but that is why you booked here, right? The rooms are large and well appointed (we booked a deluxe room) and live up to the 5-star rating. The restaurant for dinner is highly recommended for an upscale culinary treat while staying at the hotel. We had an amazing prix-fixe meal that was the highlight of our stay. The breakfast buffet is sufficient for a hotel of this caliber, but they could do more to elevate the experience. While the pool is nice and in a great setting, the poolside catering is almost nonexistent. They should have serving staff do the rounds to take orders for guests lounging at the pool. The only disappointment of our stay was the gym facilities. You really cannot call this a gym or fitness room, as the room itself is glass-encased, making it too hot during the day to workout in. The big miss is that there are no dumbbells or any respectable fitness equipment to speak of. This is a huge oversight for guests who are planning for a multiday stay.

Excellent établissement, idéalement situé. Prestations de qualité et service à la hauteur. Je recommande sans hésitation.

We arrived to a room that wasn’t ready at our confirmed 4pm check-in. The bathroom dispensers were empty — we had to call down to have them filled. On arrival a charcuterie and cheese board was brought to us; no one mentioned it cost €66 until it appeared on the bill. The real problem was the heat. With the AC set to 18°C, my own thermometer read 28°C overnight and 26°C the next day. Two nights of barely sleeping. When I raised it with the manager the following morning, she was dismissive from the outset — no apology, no goodwill, just an insistence that nothing was wrong and that 18°C isn’t realistic in a Provençal summer. I never asked for 18. I asked for a room cooler than the air outside at night. The only thing offered in person was a €200 suite upgrade. Paying more for air conditioning I’d already booked wasn’t something I was willing to do. A free same-category room came later via Expedia; we’d already unpacked and stayed put. Equipment fails. The response to it is what separates a five-star property from a nice building. Avoid in summer unless heat doesn’t bother you.