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Ciudad Valles Vacation Packages

We were given the key and our floor had no electricity, staff was no help. The restroom was not cleaned you could see urine

Staff to check in horrible

El cuarto estaba en mala condición realmente es un hotel viejo, la recamara que nos asignaron no coincidia con la reserva a pesar de ser la Opcion mas cara que daba expedia, despues de que nuestro aire acondicionado no funcionaba nos cambairon a un recamara que coincidia mas con lo reservado a pesar de xomentarle el primer dia a la recepción ella nos hicieron nada, el nuevo cuarto tampoco enfriaba mas de 24 grados nos quedsmos ahi porque teniamos un ventilador extra, tratamos de comer algo en el restaurante pero aunque tardaron muchismo la comida fue malisima estaba salada y los tallarinew duros, No recomendamos el hotel es caro comparado a otras opciones, limpieza y atencion como el city express o Hampton. Ni yo ni otro familiar estuvimos contentos con nuestra estadia.

Staff were very helpful and polite. I had to check in fast and leave for a meeting and they were excellent in assisting me.

10/10 This was the best place we stayed while in Mexico. The staff are very kind and happy to help with anything. The location is beautiful, right on the beach, beautiful views. Besides the wonderful staff, the hotel restaurant was a highlight. We ate every meal there while in Tampico because we wanted to try everything. Beautiful seafood and cocktails.

Everything was awesome and the staff was very polite and friendly, the room view was beautiful

Perfect location. Clean . Good people