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Great stay!

Great location. Except for the fact there is a massive building project on the adjoining wall. It would have been nice to know that before booking. As at 0800 the Roto Hammer’s start a massive concert is n jackhammering noises. And this project will be ongoing for some time. If this would have been known before hand? I wouldn’t have booked. As I spent a lifetime in construction and wanted to leave the noise behind me. In affection, the A/c is more of a suggestion as it wouldn’t cool the room off as it should. I also ended up having to empty the water collection for the a/c 3 times. If not? There would have been gallons of water spilled on the floor. This was not disclosed about having to preform preventative maintenance. Check in? Was after 1500, not by much, but then they are strict about Che k out time they should be as strict about check in time. For the price? The value just wasn’t there.

Location was Great. The room is located on the second floor ( the elevator was available from the upper floor) nobody was disclosing that the stairs on the building is steep and dangerous. I have a bad back.

Tout était parfait et je recommande vivement

We booked a stay for a week at the brand new Torel Private Collection to celebrate our 18th wedding anniversary. Everything surpassed our expectations and this Porto vacation will truly stay a memorable souvenir for years to come. The hotel is well located with superb views overlooking the city, the Douro river, and the city of Gaia across. The decor in the common areas and the lobby is very tasteful, and the hotel takes its name from the original art collection that hangs on every wall. This Torel hotel is the definition of a luxury boutique hotel. With only 16 rooms in total, you are guaranteed a quiet peaceful stay where you will always feel like a special guest. Our Deluxe Suite was very clean and spacious with high epoque ceilings and tall windows that opened to romantic views of Porto. The bed and linens were amazingly soft and comfortable, ensuring a restful sleep after long days exploring Porto and its beautiful surroundings. This place is also a treat for foodies as it houses a Michelin star restaurant (Kanjiru Omakase) and Chefs Matos and Rocha curate a delicious breakfast every morning. Beyond the quality and comfort of the hotel, what made our stay truly enjoyable was the tremendous kindness and assistance generously offered by all the hotel staff. Special thanks to Ashley Silva of Guest Relations who went above and beyond in helping us have a superb visit in Portugal by making recommendations and arrangements to discover in Porto and the Douro Valley.

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Beautiful boutique 5 star hotels. Staff was amazing