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Space was tidy I would’ve preferred if they didn’t open the sofa bed, I don’t get why they did. In the bedroom the carpet was a little dirty and so were some of the cutlery and things in bathroom. Location however was great !

As someone who travels often I see many hotels. This has to be one of the best ones I have stayed at. It’s full of personality, spotless, impeccably clean and just completely out of the box. Not your bog standard experience. 10/10 on all fronts

While the staff at the front desk was nice, they dropped the ball multiple times and room service staff wasn’t bad, but were not showing hospitality like I would expect. I was there on a weekend trip to see Xmas markets. Wasn’t expecting any frills. I called the front desk 3 times over 3 hours to ask for additional bed sheets, and they never arrived. Each time the front desk said it was coming and gave some excuse, but by the third time I called they were frustrated with me for calling again. Sheets never came. My floor was being painted, no big deal, but the room’s walls were dirty and scuffed up badly. The place was not a dump; it just wasn’t maintained well and they aren’t taking care of things. My toilet would barely flush. The shower doors were broken and were difficult to get closed. There were screw holes in the bathroom walls which were never patched. The gym was also terrible. I wouldn’t work out in it even if I was desperate. Prisons have better equipment and layouts. It was below bare minimum in regards to quality or comfort. I won’t be staying there again.

Great stay, great staff.

Room brilliant, hotel brilliant, little touches brilliant, helpful and adapting to sen child. Breakfast would been great if wasnt in dirty oil and greasy. Would deffo return just have pancake breakfast

staff where very helpful, room was clean and tidy