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Cala Vadella Vacation Packages

Upgraded to a room in the new annex just across the road. Despite arriving 2 hours early for check-in, everything was ready and waiting. Beautiful room, spotlessly clean with that smell that, to me, means properly, deeply clean. Great rainfall shower. Small balcony with a view down the streets (no sea view from here - it's a 5 min walk). Very, very happy with the value for money and overall quality.

Very disappointing visit, 7 nights. My favourite Hotel and 4 th Visit. Unfortunately this time the hotel is looking a little tired. We were kindly given an upgrade to a corner room only to find it was facing a huge building site that started work before 8 o clock every morning. Not what you would want on holiday. Couldn’t be moved. There is a big yellow stain in the bath ( Room 231) . Every morning at breakfast drink and food orders went to the wrong table. No staff know which table numbers are which. However the senior staff that have been there on previous visits were very quick to put things right. Usual top quality service at front desk and concierge and staff around the pool areas very attentive. First time I ve felt this was not good value for money and suspect next year will opt to try somewhere else.

In summary, a wonderful location thats much cheaper than others nearby but don't expect any luxuries or modern decor, and least of all customer service. Probably the most secluded area on the island which is lovely, but the walls are paper thin! bring ear plugs if you don't want to hear your neighbour's nocturnal activities! The pool area was a fabulous setting on the cliff edge but run down, lots of tiles peeling off which were sharp and tatty and the sunbed mattresses were filthy. We were given no information on restaurant opening times, breakfast provision or options to use any communal areas, there seemed to be some lounge area but not obvious it was open to us. A little customer service would have gone a long way her, perhaps we would have eaten in their restaurant, which is clearly a family run establishment but their screaming rows with each other one afternoon was off-putting! Generally good value, but we were glad it was only 2 nights..