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Bryn-crug Vacation Packages

We requested to change rooms due to the bunk beds being too small Staff went above and beyond to help and gave us a wonderful room to stay in. Brilliant, thank you

Very clean and spacious. Kitchen well equipped. Very well positioned for the ICC and arena

Thank you Maria for a comfortable stay and easy out of hours check in. The breakfast was great too

Our room was super clean and we stayed in a family room where we had two separate floors so our son slept downstairs on the sofa bed and we had a bedroom upstairs where the bathroom was as well. The main room that our son was in was very spacious although the view wasn’t brilliant as we were looking out onto the car park but that’s full of trees so that didn’t really matter. The great thing was that our room was just above where the spa and pool was so it was really easy to get there, which was fantastic. The bedroom itself was quite small, but that didn’t really matter and it was right opposite the bathroom which was very useful. I would say that for the money the room could’ve been kept a little bit better. For example, one of the blinds had a bit missing so it let the lighting. Also there were two TVs one in the main room and one in the bedroom which was fantastic, but it would’ve been good if they were smart TVs. Some of the furniture was a little bit scratched as well so I wouldn’t say that the state of the room was excellent but the cleanliness was. The staff were absolutely amazing and really we couldn’t have asked for them to be any more friendly than they were. The spa was lovely not massive but good enough for us. The pool was a nice size. I wouldn’t say very big. There was a steam room and a sauna room which were very good. The hot tub was probably the best thing as I’ve never been in one that is quite as powerful! All in all we really enjoyed our stay!

Overall property was lovely. Downsides unfortunately come as part of it being a listed property (no lift to upper floors, some windows in the room opened and others didn’t, no aircon). That all to say, the staff were lovely, the breakfast was fantastic and overall it was a lovely spot to spend a few days away. Would recommend.

Easy to find and well located hotel with private parking in a car park accessed by code. Room clean and good size TV hard to navigate (even the manager struggled) check in awful, have to manually input all details including credit card even when already paid (understand it is for extras), you get the key via an email so have to wait for that to come through - unnecessarily frustrating & long winded especially after a long day and drive! staff were super friendly

Great hotel for hopping into Wembley for a concert. Very friendly reception staff and nice room.