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Brighton Vacation Packages

My partner and me stayed for one night. This place has great potential but they need to work on several areas. It was very clean the room was very nice and the air con was spot on. Negatives breakfast. Yes it’s a bonus getting a breakfast in a London hotel but this was very poor. No hot water in morning so no shower which was very very disappointing. No explanation as to why . Barman in evening when we returned after watching London show not particularly receptive . A bit of courtesy goes a long way. In summary lots of things to be improved but with a bit of effort this will be achievable

Great location in Central London. Excellent Breakfast buffet. Cabs out front all day so easy to get around town.

The room was nice but very over priced considering the bed was a fold out sofa with a duvet that was too small for it. The locks on the doors are quite temperamental and takes a few attempts to get the doors open.

I had inquired if there were stairs to any of the rooms. I received a reply that all were accessible by elevator. Unfortunately, we had a room that had stairs to the bathroom! With the bathroom being upstairs, the air conditioning did not reach it. The bathroom faced the sun, so it did become pretty warm by afternoon and evening. There was some noise at night on and off. I presume from the football games. One major odd thing that happened was that we seemed to have a king bed. When we came back after being out, we had a smaller bed, which seemed to be correct size for our "Plaza Executive double". The bed was definitely about 8" (eight inches) smaller width wise. You could clearly see on the floor the foot markings of where the old bed was. (I took photos as well). This happened in the middle of our week long stay.

Lovely property, very friendly, helpful staff. Easy codes for door entry instead of keys. Room had everything needed including toiletries.

Muy bien en general

Lovely spa and a great room, all in an excellent location.