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Waterfall Country Vacation Packages

I have to say the staff were yet again amazing! Danielle and Callum were outstanding helping me when I turned up late and when I had to change rooms! The only thing that let the place down this time was the maintenance staff who did not fix my tv when I complained that it turned off every 10mins! Which was most frustrating

The hotel has good food and is located somewhat outside of the busier Cotswold villages. The room had good amenities and plenty of space.

The mirror in the bedroom is not great if you’re short, and take a hand mirror for close up makeup. The lighting isn’t great for makeup application.

Well presented hotel with a great feel. Staff were polite and helpful. Room was clean, spacious and quiet. An enjoyable stay.

Upon arrival the room was relatively clean and straightened out nicely. Decorated to an OK standard. However, the room itself was absolutely sweltering and could've done with a fan or a portable air conditioning unit. I had to open both the windows wide to let some cool air in.....which unfortunately let the screaming and shouting from outside in too. But hey, I've booked something in the heart of student land so that's sort of on me as well! As far as cleanliness goes....look a little closer you'll see things aren't so great and definitely lacks attention to detail in that are. Not the worst but certainly not the best. It looks like shower gel, handwash and shampoo were provided once upon a time but now all that remain are empty containers. This is such a basic thing so either do it or don't. Kitchenette area was reasonably clean with utensils, plates bowls and a dishwasher provided. Overall, it was OK but could do better. It seems like somebody has lost interest in it!