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The Carolinas Vacation Packages

I like everything , the staff is friendly The rooms are clean and nice view

There was one time that the maid did not clean our room. We tried our best to communicate our needs but it didn’t work out that well.

This was a great place, up in the mountains, within the Smokey National Park. The last turn in and up to the property was sharp and somewhat tricky to see from the one direction, so just know that. I for one wanted to see bears and the fam and I saw 3 - it was great! Our room(s) were much larger than expected and my son really enjoyed the jet bath!

Don’t know if it was my villa, dirty soap in the bathroom still on floor, mosquito destroyed us cause they were getting inside some kinda way, cigarette smoke inside, walls had finger marks everywhere and grease all over the switches like a mechanic lived there, counter top had spots all over of food spills. It can be a nice villa if they put effort they refunded me $125 out of $600 I guess that was cool but then they double charge me a the pool twice for $90 dollars so be careful with this place nice staff, they definitely have some rude employees I understand you cannot control all the employees, also they said breakfast included. Also not true. Breakfast is not included. Other then been super gross where the handle of the drawer were so sticky, like I said it can be nice. I ask around and some people been going for years but the properties are going down hill.

This Hotel is right in the middle of everything! The rooms are spectacular and the staff makes you feel great.

Outdated room!! Over priced!!

For the most part the hotel was great. The pool was awesome, bartender was more interested in his cell phone than his willing paying customers. The restaurant menu was not impressive at all. Was looking for more traditional finger foods for a pool/bar scene. Bar tenders were very slow. The workout room was clean. The room was nice …. Other than hot water in the shower did not happen even after calling for assistance. Ice machines did not work. When it’s 100 degrees out people like ice.

Small room, never told of the extra cost of 300.00 once we arrived at the hotel. Water pressure lacking at times.