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Tepatitlan de Morelos Vacation Packages

This is a very nice Hotel. Very extremely spacious rooms and bathrooms. It’s very unassuming from the outside, clean, modern with contemporary and all sorts of amazing Art scattered around the Hotel. This will not disappoint, the staff is helpful, courteous genuinely nice and has been an all around. Great experience.. We had their complimentary breakfast and it was exceptional. Incredible coffee, soft, fresh sweet bread, delicious homemade food in a modern upscale, setting.

Es nuevo el hotel y la gente es muy atenta

Beutiful views the room and staff were amazing

Nice location and easy to get around, but unfortunately the hotel was very disappointing. The property is in serious need of maintenance and renovation. It does not look like the photos online and feels very run down. There were several issues throughout the stay, including things that either did not work properly or clearly had not been maintained. The staff was friendly enough, but not attentive or service-focused. The most frustrating part was when they suggested we had broken the toilet, even though the issue was clearly a small leak from the hose connection and the toilet already flushed poorly. It was disappointing and surprising that they tried to blame guests for what seemed like basic maintenance neglect. Based on my experience, I do not understand the high ratings. The positive reviews and photos did not match the reality of this property at all. Be careful before booking. Overall, the location is good, but the facilities and service do not match the expectations set online. At best, this feels like a 2- or 3-star hotel. I would not stay here again and would recommend avoiding it.