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St Andrews West Vacation Packages

Very chic hotel, the rooms were clean, the staff was helpful, close to downtown so you can park in the underground parking garage and walk to explore the city

Not a four star!!!!

Bon établissement Bon emplacement

Excellent !

They charged me twice then gaslight me with attitude ( even when I presented the receipt and my bank statements ) wouldn’t let me leave, took my card to “verify” then took the full amount ! ( My check-in was helpful though ) the check-out I was told to check my things when I book and that if the system say so , that is the system who is right ! I kept my calm but couldn’t believe the arrogance / ignorance / impatience of that person … Having all the proof in their face ! The hotel itself … Well it’s in a nice spot , pool is closed , carousel door is broken , fountain was not running , you feel like in the 90ies this place was nice the only word I have is very run down and poorly managed … I never write comments but plz come prepared if and lower your expectations … Hotel.com chat help me fix the whole situation in 15 minutes and got a full refund … I just could have avoided this very unpleasant start of the day !