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Shibata Vacation Packages

The room was tiny. There was virtually no place to sit outside of the room or in it. The breakfast room was crowded. The hotel was clean The food was good but two of the three travellers had stomach issues after breakfast on several days We would not return to APA We also found communication with the hotel prior to our arrival difficult.

Very helpful and friendly staff, i did get a bit confused with the key card booklet telling me to give in the key card when I leave the hotel, which turns out, is actually not necessary. Also a good selection of restaurants both in and around the hotel, very good for foodies wanting somewhere central in Niigata that's not too far from the station. (Maps says 20 min walk, I did it in about 12)

Clean room good staff and a couple of nice restaurants.

Great location in Niigata’s geisha district - who knew? Accommodation spectacular. Bathroom could use improved lighting. Other than that, beautiful accommodation with amazing staff.

This hotel was mostly fine, but I was somehow unaware that there are no in-room bathing facilities. Instead you are expected to use the public bath. The other Dormy locations I have stayed at did have in-room bathing so this was an unhappy surprise. Secondly, the edges of the carpet were very dusty. Clearly, they vacuum the middle of the room, but have no attachment for corners. The dust left me with a poor impression of their cleanliness. The bed was comfortable. The pillow, or something at the head of the bed, had a weird smell.

Visited multiple hotels while in the area and would chose a different location. I am not a native of Japan and was visiting for a basketball game(which was amazing!)

Thanks for Hospitality. This hotel is very well.

Staff are good.