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Shabaqua Vacation Packages

No wifi for the entire time we were there. Kids were bored.

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Avoid this place. i arrived at 2am after car trouble. The guy at the desk (i believe it said his name was Christopher Payne on duty) opened the door a crack and told me they didnt have any rooms. I wondered if they had given my room away because the parking lot was pretty packed. But when I gave him my name he begin searching (slowly while me dog and all my stuff were in the car). he said my debit card wouldn't work for a deposit. i have never stayed in a hotel in the north that would not take a cash security deposit. I was about to ask him why it says they accept Apple pay but he took a phone call and he was so nice to the person on the phone, I have yo wonder if it were a man on the other end. Because he had no qualms about leaving a single woman to sleep in her car the parking lot. when i did try to do this, three people came through the lot. The two women told the man in the group they were going to give him the best sex of his life. my dog was so stressed and I was so afraid of sleeping out there with all my stuff in the murder capitol of Ontario, that I just got coffee and started driving towards my next stop Sault st Marie, after I had been driving from Winnipeg. Disgusting. . Disgusting service from the start, even before the card issue. then to not even humour the notion of finding a way to help a single woman get a few hours sleep in a safe space, In the middle of the night when the room was pre paid online. Horrible

I am writing this to express my disappointment with regards to the handling of our recent reservation at the Hampton Inn, Thunder Bay. Our reservation was at the rate of $238 / night. We have arrived very late at the hotel, due to circumstances beyond our control. Once there, we were shocked to learn that the receptionist had canceled our reservation. To re-instate it, the receptionist offered a more than double rate. Given the late hour of the night, having been on the road for over 15 hours, we had no choice but to accept. I would also note that the cancelation was done without any attempt to contact us or Expedia. Ironically, Expedia still shows our original reservation as properly consumed and has invited us to provide (this) feedback. In the end we have been charged close to $1300.00 for a stay quoted $565. I feel that we have been taken advantage of, and forced into a deal we did not agree to. I wish the property management would make it right and provide compensation for the above.