Search Deals on

Sartrouville Vacation Packages

You could tell from the entrance that the cleaning standards were low. The floor looked dirty. The reception WC was like a public toilet. Mirror cover with water spots, hair, and the toilet had toilet papers on the floor. Entering the room, I was shocked by the level of dust and poor cleaning. Dust everywhere, the mirror had spots, the window fingerprints, the headboard looked filthy, etc. *I have pictures. The room we stayed in on the 4th floor was boiling hot, and we couldn't sleep for four days straight. I have a small kid, so we asked for a second fan, but nothing changed. The AC was down and somehow only worked in the reception and one suite. They never changed our towels, even though we asked, due to the heat, we showered three times a day. They never cleaned anything in the room aside from making beds and emptying bins. The floor looked like it had not been mopped. The small balcony resembled an abandoned house, with a tray full of cigarettes. The terrace was a nice spot to relax but was not tidy or properly cleaned, suggesting neglect. The only room that seemed clean was the breakfast room. Honestly, I wonder what kind of manager doesn't regularly check to ensure basic hygiene standards. My brother stayed in another room with his family, and it was also dirty. Sorry to say, but if you have kids, this place is not suitable. For the amount we spend, it was simply not worth it at all!

After breakfast was the zink ful and filled with a lot off things

Our favorite part about our stay was that everyday at 3pm, coffee, tea, and cake were served in the lobby. It was delicious! The rooms were clean. However, we did notice there was black mold in our shower. The hotel seems to be a little older and one of the rooms was completely gutted and getting a makeover, so construction was going on. Overall, the staff was very nice. We had a good time.

Helpful friendly staff, great location, charming garden patio. A perfect place to stay.

I have stayed at this hotel many times and I just love it. The location, the staff, the beautiful rooms, the breakfast! I cannot find one bad thing to say about this hotel. We ended up extending our trip by two days and the hotel was booked but the staff worked hard to let us keep our room the last two days and we didn’t have to change hotels, thank goodness.

You cannot beat the location of this hotel! So close to everything, a quick walk to the metro, and an excellent home base for a trip to Paris! We visited during the July heatwave and the hotel's AC was a true blessing. The staff were friendly and helpful, with plenty of recommendations when we asked. The room itself was beautiful and comfortable. We were always happy to return to our rooms at the end of a long day exploring the city. Highly recommend and will stay here again when I return!

The hotel and staff were consistent and provided an elevated experience. Highly suggest!

My wife and I stayed at Hôtel Gramont 17 years ago, before we had children, and always hoped we would return one day. This time, we came back with our two kids, and the experience did not disappoint. Everything was perfect. The hotel was clean, comfortable, beautifully located, and the staff made us feel genuinely welcome from the moment we arrived. It truly felt like coming home and created a special full-circle moment for our family. We also ate several times at Caffè Concerto downstairs, Chez Massimo et Michele, and the experience was exceptional. The food was excellent, but the warmth and hospitality made it unforgettable. One night, we returned late after seeing the Eiffel Tower illuminated, and the kitchen had already closed. Michele still thoughtfully sent us fresh zucchini and peppers, along with the best tiramisu we have ever had. From our first day to our final meal, we were treated like family. We left with hugs and kisses and memories our children will always cherish. Thank you to everyone at Hôtel Gramont and Chez Massimo et Michele for making our return to Paris so meaningful. We cannot wait to come back.