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Me and my family went to Switzerland for a fun planned trip we found a listing near the Zurich HB station for check in we had at 3pm we got there around 3:15pm we looked at the main desk we saw that it said go to the back door while there was a whole check in desk at the front fully empty at the back we had to wait around 45 minutes for the owner to come around to check me and my family in and not just that we entered the building to see that our room still wasn’t ready after an hour and 45 minutes of waiting they finally finished cleaning, we entered the room to see still a couple trash pieces on the ground and to find out the listing didn’t have AC even though it mentioned having AC instead they give us a broken down taped fan as a replacement and at the end to end it off they only provide one bathroom to share to other hotel customers with 65 Swiss francs for room service that was horrible very bad experience with heat during the night only having a useless broken down fan very bad hotel and the worst experience nobody should ever have to stay here and have to feel this pain.

The staff are helpful. Breakfast is free and very good.

I really enjoyed the room with amenities. It had wonderful lighting. Everything was spotless , comfortable and the service incredible. Very close to the train station and 2 trams. Very nice restaurants surrounding the hotel. I would definitely come back.

Very friendly staff. Room was nice and clean. Well insulated did not hear other guests. Shower was a bit small, but nice enough. The breakfast was delicious, but quite off putting were the flies that swarmed your food as you were eating.

Great location and friendly staff

As a retired flight attendant I'm used to small hotel rooms (Japan, Paris, etc) so that wasn't a big surprise to me. There is ample storage space for two people, even in the bathroom, which was a nice surprise. I loved the rain shower! There is ample room in the fridge, but the ice storage space was coated with thick ice, barely room for one little ice tray. On a down note, we couldn't control the thermostat in the room. It stayed at 24.5 C (76 F) for our entire stay, which is uncomfortable for guest from Texas. I couldn't find a phone number posted to help us. After the sun went down, we opened the windows to cool the room off so we could sleep. It is a short walk to Zürich train/bus stations with plenty of dining spots in the neighborhood. There is a lovely Italian restaurant, Milano's, across the street, so after a long travel day to get there, that was a pleasant relief. There is also a well stocked Coop grocery right next door. There is also a convenient coffee/snack off the lobby. Recommend bringing the ceramic cups from the room to hold the paper coffee cups as they are extremely hot to hold by hand. On the lower level (-1) there is a gym and a "WeWash" laundry room. You need to download the WeWash app to use. I loved this! It even provides the soap so you do't have to pack any! You can stay in your room and the app tells you when your load it finished. I will definitely return to City Pop!

Very Nice Area and Nice staff