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Pembroke Vacation Packages

The room was very disappointing, the sheets were clean but the bathroom hadn’t been cleaned properly and the toilet seat was still dirty. The property itself was in disrepair and needed a full facelift. The main issue was how we were told the room was not longer available due to overbooking (Metallica concert) and then being emailed to say we had got a room followed by a phone call to say we hadn’t. We turned up not knowing whether we had or not (there were multiple other customers there doing the same thing) but we got told we had one of the staff’s rooms instead of our original booking. Not sure if this contributed to the poor cleanliness but either way we would not recommend. Only good point was the location to the stadium.

Needed a bed for the night, central and near the train station, room was clean and shower decent. Was good value for money compared to what some hotels in Cardiff charge when a big event is happening. Did the job

Booked a 3 bed room for an overnight stay for a concert in Blackweir Fields. We could park right under the hotel, so a good start. The room was very spacious with air con, tea & coffee facilities and very comfortable beds. Both a shower & a bath in the bathroom. The hotel is ideally located to walk to & from Blackweir Fields, and also to the city centre. We opted for breakfast as well, which was very good, with a full selection for all tastes & diets. Overall a very pleasant stay and we will certainly use this hotel again for any future visits to Cardiff.

We were there for my wife’s birthday for two nights, they ran out of all beer and we had to wrap the night up early, really poor as we have been coming there for years

Room great and very clean. Staff friendly and helpful. Breakfast options very good and very tasty Would stay again if in the area

Spacious room, excellent dinner and breakfast and tranquil with extensive gardens.

Excellent location as well as top tier hotel

Nice room of adequate size and well appointed. The sleep quality was excellent. The room WIFI was very slow and the breakfast room was so icy cold that I ate my b'fast in the lobby. The air con was turned up much too high despite the heatwave having moderated significantly the day before. This waste of energy conflicts with modern concern over the environment.