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Paamul Vacation Packages

They gonna milk your money for every little thing. Charged me 20 usd for plastic hotel band. I was a solo traveller. But originally room was allowed for 2 persons. But they were asking me 50 usd for another friend visit as i didn't mention the name in check in. End up not paying them. No microwave to heat up the food. Shower was ok. At the end end my mistake that i booked last moment whatever available. But if you have other options i suggest try others. Happy holidays! Gracias!

This was our first stay at this hotel and would like to say we did enjoy our time here. The staff were very friendly and helpful. Overall the hotel was clean and tidy. Our room was also very clean and was kept that way throughout our stay. Just to say that Iram ? who kept our room tidy done some amazing towel creations of animals. It was nice to see when people were smoking on their balcony and by the pool they were informed of the rules about not smoking and only smoke in the designated areas by the staff. It was my wife's birthday and it was nice that a little something was done in the room for her. The food in the buffet was mostly good but sometimes was a challenge for my wife to put evening meals together because she is a fussy eater. She did not have this problem in the H10 hotel we stayed in Jamaica. The restraints that we ate at were very good with good food choices. The beach was clean and tidy. The sea had lots of rocky areas but were smooth to walk on but wearing beach shoes solved the problem. There are some sandy areas as well in the sea. Good place to do some snorkelling. Just like to thank the Arely and Marlene for there help with extending our check out time and also Donny in the bowling area. Overall had a great time.

Clean and up to date

I paid for an all inclusive: I had the paradise rooftop Ocean view suite for 5 nights 6 days. Pro’s: Hotel is nice, coffee shop matcha was delicious, restaurants were good with good service & food. The shows were cool and I enjoyed the bowling alley & arcade! Con’s: The front check-in/check-out men’s restroom had two toilets but yet only one was functional because the other was missing its toilet seat. The breakfast buffet wasn’t big enough for the hotels number of guests. The buffet staff couldn’t seem to keep the food stocked, limiting your options. There were two omelette stoves & chefs but they lost a stove and didn’t get it working the rest of the week, so having a omelette was out of the question because the omelette line was insane every day. Our roof had a leak and when it rained a puddle of water on our room floor. The best ocean view pool doesn’t have a swim up bar. You have to get out of that pool and walk away from it to your closest bar which has limited options. The tiny pool restaurant required you to wait even if there was open sitting basically you put your name down on a list and they’ll sit you down. This is the first time I’ve seen this out of all the all-inclusive Mexico resorts pool side restaurants. Common practice has always been food is laid out you grab as you please and you sit down if there’s any open spots “first come first serve” and you can load your plates take as you wish. Not here you couldn’t do that and they have limited option

Amazing stay. Would definitely do it all over again!

I really liked this hotel and the comfort it provides is unmatched. Every one of the staff members is really attentive and nice. The only reason I’m giving it 4 starts instead of 5 is the food. Out of all the restaurants around this hotel, just one met my expectations.

Perfecto