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We absolutely loved at stay at Chateau Star, it was more then what we expected. Breakfast buffet was exceptional. Staff were friendly and helped as much as they could given language barrier, really only had 1 staff member who spoke English which was great as we weren't proficient with the translation apps immediately. Rooms were clean and we were super comfortable. There were plenty of restaurants and cafes, along with sone corner stores a short walk away. We will definitely be staying there again.

beautiful hotel, with a lot to offer. Amazing spa to indulge in. staff and service were incredible

One of the best hotels I have ever stayed in. The peaceful Zen like atmosphere was such a lovely refuge after a day of running around in the craziness of Shanghai. The most gorgeous environment. Beautiful room, delicious food, fabulous spa. But mostly all the staff were unbelievable. So warm, helpful, and friendly. Didn’t want to leave.

Team on reception desk was not very helpful. Missinformed (did not know the check out time, and that breakfast was booked as well). Room was Ok but smelled of cigarets. Also shower not very clean. Breakfast ok. The gym was very limited.

Large and comfortable room. Very convenient to the metro and airport.