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If you’re booking this place for an amazing room with an amazing view and a bath tub by the window you will not be disappointed. If you are booking this for the pool area, don’t get your hopes up, it feels more like a public bath house than a luxury hotel pool, similar feel with the spa. The overall hotel and rooms are nice, I just felt like they needed a deep clean and a bit of TLC, grouting etc. light switches and AC seemed to have a mind of their own and didn’t always respond to pressing the light switches. I loved staying here, but that’s my constructive criticism. It misses a few of those tick boxes that take it upto being a world class hotel. More of an Instagram hotel that looks great for the pictures

Great staff, very helpful people, Klay And Robin are very polite and very helpful, also the room services super great, very well organized, also takes care of you, breakfast is great with huge variety...everything just great about this hotel. I totally recommend staying at this place with no doubt. What you see at the website and what you live and experience or even better

My favorite hotel i have ever stayed in. Best service & best staff. Concierge got us into a restaurant in the Bund that was otherwise booked up. Hard to imagine a better location.