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It was very good during my stay. The staff was kind and the room was clean. Especially, there were many kinds of breakfast and I was very satisfied. I want to use it again next time

beautiful hotel, with a lot to offer. Amazing spa to indulge in. staff and service were incredible

We absolutely loved at stay at Chateau Star, it was more then what we expected. Breakfast buffet was exceptional. Staff were friendly and helped as much as they could given language barrier, really only had 1 staff member who spoke English which was great as we weren't proficient with the translation apps immediately. Rooms were clean and we were super comfortable. There were plenty of restaurants and cafes, along with sone corner stores a short walk away. We will definitely be staying there again.

One of the best hotels I have ever stayed in. The peaceful Zen like atmosphere was such a lovely refuge after a day of running around in the craziness of Shanghai. The most gorgeous environment. Beautiful room, delicious food, fabulous spa. But mostly all the staff were unbelievable. So warm, helpful, and friendly. Didn’t want to leave.

Team on reception desk was not very helpful. Missinformed (did not know the check out time, and that breakfast was booked as well). Room was Ok but smelled of cigarets. Also shower not very clean. Breakfast ok. The gym was very limited.

The staff are friendly. The room is very clean. The breakfast is great. There are a lot restaurants and convenience stores near the hotel, the location is very convenient.