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Felt unsafe — I would not recommend staying at this hotel. The hotel is located in what felt like a very unsafe neighborhood. At night, there is very little lighting around the property, and the hotel itself is almost completely dark, which made me feel extremely uneasy. The bed was extremely uncomfortable and felt like sleeping on a rock. The rooms also have virtually no soundproofing, so you can hear everything coming from neighboring rooms, as well as rooms above and below you. On top of that, there was extremely loud music playing throughout the night, making it nearly impossible to sleep. I originally planned to stay for three nights, but after just one night, I decided to leave. Unfortunately, I cannot recommend this hotel, particularly if safety, comfort, and a good night’s sleep are important to you.

The whole experience was wonderful. If you enjoy, peace and quiet, and don’t mind driving or taking an Uber to the more touristic areas, I would highly recommend Hacienda Peña Pobre.

Really nice place with a lot of nature. Nice place to rest

It was great customer service all around.

Servicio y atencion excelentes

The hotel was well located I. The centre of Mexico making it easy to use as a base for local excursions. There was a cliche to start as we had asked for a vegan breakfast and it was limiting - we asked for avocados as there was no real choice and the staff were looking to charge us. I was unimpressed. The 2 nd day the manager had shared it was okay and would provide us with gluten free bread and avocado which was great The spa was lovely and gym had more than enough equipment. Was a great hotel.