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Little Malvern Vacation Packages

Very friendly staff, clean property, great location, property could do with some maintenance but still a pleasurable stay.

Exceptional stay. Hope to be back.

So disappointed by our trip. We felt deceived the moment we arrived. The photos of the hotel are 100% inaccurate and for the beautiful manor hotel next door to the motel like accommodation that we were actually assigned to. The rooms we were allocated were no better than a cheap budget hotel. There were nail clippings on one of the carpets, the sheet was stained, there was no fan in one of the rooms or air conditioning. No safes in the rooms, no water, complimentary or otherwise. The spa leisure facilities were at an unacceptable additional charge as was the breakfast and if you wanted your room cleaned/ serviced this wasn’t standard and you had to ask for it. We have no idea why the huge discrepancy between the Expedia description and what we actually experienced. I’m usually really positive with my reviews but on this occasion can not find one positive aspect to our stay. We would not recommend this hotel under any circumstances in its present form. Sorry

This is the fourth time we have stayed at The Grand and each stay has been flawless. Staff here are next level and are super friendly and attentive. The attached bar Madeline is an elegant mix of modern and Parisian Deco. Again the bar staff were brilliant. The room was spotless along with the bathroom. We have always stayed in the "entry" level room at just over £100 and found the size and quality of fittings outstanding.

Had a great stay in the heart of Birmingham. Key collection was easy - from a local shop and car parking was secure on site. The apartment was modern and clean and the beds were comfortable. Plenty of places to visit and restaurants all in walking distance.