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Le Pre-Saint-Gervais Vacation Packages

LUGGAGE GONE THROUGH AND ITEMS MISSING FROM ROOM. READ THIS BEFOFE BOOKING!!! I have to attach photos of the full story but it is worth the read if you value your safety and belongings while traveling. The gist of the situation is that all of our belongings were rummaged through during our stay, resulting in a perfume going missing. Staff was defensive and unwilling to help. My request and agreement that no one would enter our room the remainder of our stay was ignored and labeled a “misunderstanding” by management. I don’t know what there was to misunderstand. This was after he told me my perfume was “inexpensive and from Victoria secret” insinuating that it was not worth his time to investigate. Glad to know items going missing is only concerning to them If it meets a certain price tag. There are multiple other reviews of stolen property or getting kicked out if you say anything complaining about staff. Talking to management was like arguing with a defensive teenager who doesn’t yet know how to control their emotions.I’ve actually never received such an inappropriate response from a hotel and I’m glad I waited until I had left to say anything again. I recommend you avoid this hotel at all costs unless you want to have your belongings gone through and become missing.

Great hotel All around. Completely recommend - wonderful staff, clean rooms with A/C, easy check in and out.

Just stayed one night. The room was a creative use of space. The staff was extremely friendly and helpful.

The staff was very helpful on numerous occasions. The breakfast was delicious and had a very large assortment of food. The room was fairly spacious. My biggest complaint is the train station that was super close was under construction so we couldn’t use that station. This resulted in longer than expected walks to another station and just getting around town. We wound up using Uber more than expected. There is one 2 person elevator so if you are staying on an upper floor, be prepared to walk the winding staircase or wait for the elevator.

Canadian travellers here! The location was relatively safe but on a tight secluded street. It was not very close to any good restaurants or cafes; a ~15-20 min walk to anything decent. We had to call down to get new sheets as there was hair & stains on them when we arrived. The bathroom was very small but clean. The carpet looked like it had never been vacuumed before. Overall the price point reflected the quality of the room. Staff was helpful and friendly. We booked 1 bed but got a room with 2 beds so it was very spacious.

Helpful friendly staff, great location, charming garden patio. A perfect place to stay.