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Lake Tarawera Vacation Packages

Friendly staff, available to help as needed. Place was clean and comfortable. Great value for money and the alpacas we’re just adorable

The location is excellent but that is where it ends. I have no idea why everyone is giving it the 4 or 5 stars. Please people tell the truth. The rooms are mediocre at best and very dated. The shower robes basically told the full story. They were fraying to bits. The bed was uncomfortable to sleep in as the mattress seemed very tired as you sunk right into it and the electric heaters gave such a dry heat we had to turn them all off. Freezing was a more comfortable option. The breakfast, was totally unacceptable. A few items thrown together. Full cream (full fat) milk the only choice of milk. Requested semi or skimmed only to be told the full cream is the best, the others are watered down versions!!some bread, bacon, scrambled eggs, yoghurt that was poured onto a plate already - that was breakfast! Couldn't have any eggs made to order at all. They offer a sauna & hottub at the bottom end of the garden. To access both you need to walk across a mud trodden path, through a dark garage. The sauna had to be turned on 30 minutes before you could utilise it. But no instructions given on how to utilise either! Finally, we were given a room at the top. But there were stairs going to another room further up. Considering you have to carry your own luggage, wedding feel sorry for the poor sod who got allocated the upstairs. He said he nearly broke his back taking his suitcases upstairs!

The hotel was nice a bit basic but clean and friendly staff. The continental breakfast was ok but for $20 you get what you paid for. There is an option for a cooked breakfast, which was made to order. Unfortunately the security lock didn't work on the door but had no real concerns, i never felt unsafe. The beds were comfortable so that's always a bonus. I think one of the biggest attributes to the hotel was the staff, in-particular the two ladies who helped & talked me through my options for things to do, sadly I can't remember their names. But they were both really helpful. Overall it was a nice hotel & a good location

One of the best properties we’ve stayed at.

Really nice place to stay. The 3 bedroom house is really spacious and has everything you need. The only negative was the creaking floors (not a major) and the heat pump in the main room was quite loud so turned it off.

Great place to stay. Great staff. Very helpful, friendly and approachable