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L'Hay-les-Roses Vacation Packages

Overall the staff at reception was incredibly. The bathroom may need some love, perhaps an electric vent to help with dampness that’s causing mold on shower walls between tiles.

Precio calidad excelente

Kind and helpful staff. Lovely a/c in our unit. Clean bedding. Close walk to Gare de Norde station. No secure luggage storage, though staff offered to hold for us when we arrived an hour prior to check in. Neighborhood felt more unsafe than safe, as we were traveling with children. Note no elevator. Towels were hard and evident black mold in shower stall.

We liked the location, easy 1 hour walk to Eiffel Tower, Champs Elysees, Arc de Triumphed, short 15 minute walk to Notre Dame.

Clean room. The decor was cute. Loved how the windows opened fully. The staff at this hotel were all amazing. Very helpful with everything.

My room was v small otherwise it was decent stay!! Staff was excellent and very professional! Its location is prime!!

I did not stay at the hotel so this review is only based on my customer service with them. I appreciate the hotel has a set booking policy and my reservation was non refundable however I unexpectedly fell ill and asked if they could refund or instead move my dates of stay. The refused to accommodate any changes to my booking which was extremely disappointing when other hotels with the same booking policy have been really helpful in the past. Disappointing experience.