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Kakabeka Falls Vacation Packages

No wifi for the entire time we were there. Kids were bored.

L’hôtel est parfait sauf la grandeur de la piscine et du jacuzzi. Si vous pensez faire des longueurs et relaxer dans un grand jacuzzi, oubliez ça ! C’est très petit.

Beds were bad, uncomfortable. Black mold around bathtub. Carpet was dirty.

I am writing this to express my disappointment with regards to the handling of our recent reservation at the Hampton Inn, Thunder Bay. Our reservation was at the rate of $238 / night. We have arrived very late at the hotel, due to circumstances beyond our control. Once there, we were shocked to learn that the receptionist had canceled our reservation. To re-instate it, the receptionist offered a more than double rate. Given the late hour of the night, having been on the road for over 15 hours, we had no choice but to accept. I would also note that the cancelation was done without any attempt to contact us or Expedia. Ironically, Expedia still shows our original reservation as properly consumed and has invited us to provide (this) feedback. In the end we have been charged close to $1300.00 for a stay quoted $565. I feel that we have been taken advantage of, and forced into a deal we did not agree to. I wish the property management would make it right and provide compensation for the above.

G