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Great stay. The tram is in fron of the hotel and it is close to Zurich Lake.

Great location near the old town and in front of the water. The best part is that you can swim in the lake in front of the hotel. The hotel looks great but it feels to me some of the server lack training and perhaps the chain is getting bigger as it doesn’t feel special anymore. In other high end hotels the check in is special, here it feels like any other check in.

Good location. Very quiet and clean. Helpful reception staff. The only thing I didn’t like was that the coffee machine didn’t work, but that was minor.

Very clean room, very courteous staff but very noisy outside every morning with dumpsters

Spacious room with comfortable bed. Kettle provided and water in the fridge. Walk from Zurich HB was approximately 25 minutes, on the flat. Plenty of buses and trams close by but we preferred to walk. Would stay again and highly recommend.